https://www.duolingo.com/SrAudreyFrances

"Test out" not working!

A friend of mine has tried to test out of skills. She got every question right for one skill (Basic Phrases in French), but Duolingo brought her back to the Basic Phrases page showing 0/4 completed. I have not been able to test out, either. Is something wrong with this feature? If so, is it already being addressed?

August 16, 2015

6 Comments


https://www.duolingo.com/rumnraisin

It's likely this is a temporary glitch. In general when something like this occurs, it can be made to work by one of the following:

  • Sign out then in again, then redo the lesson
  • Close the browser or app, then reopen and redo the lesson
  • Leave it for now and try again later (this can help if it's temporary connection problems)
  • Try a different computer, internet browser, or even the application for a tablet/smartphone

The advice on the unofficial wiki can be found here http://duolingo.wikia.com/wiki/Troubleshooting . As well as some of the above, it also mentions clearing the browser cache.

If none of that works, contacting Duolingo is another step that can be taken: https://support.duolingo.com/hc/en-us/articles/204728264-How-do-I-report-a-bug-

August 16, 2015

https://www.duolingo.com/SrAudreyFrances

Thank you. I've tried signing out and testing again on a different day, but the same thing happened. I will try clearing the browser cache next, when I have time.

August 16, 2015

https://www.duolingo.com/Usagiboy7

Hi SrAudreyFrances, I recommend editing your post. In the drop down menu where you chose the forum Duolingo (English), choose Troubleshooting. If that is not among your options, go to http://www.duolingo.com/discussion, look to the right side of the page and it will have a list of forums you're subscribed to. There is an edit button. Edit that list and add Troubleshooting to it. Then you will have the option once you edit your post. Good luck!

August 17, 2015

https://www.duolingo.com/SrAudreyFrances

Thank you, I have done so.

August 18, 2015

https://www.duolingo.com/_ava_a24

write to duo team about it

August 16, 2015

https://www.duolingo.com/SrAudreyFrances

A good idea!

August 16, 2015
Learn a language in just 5 minutes a day. For free.