https://www.duolingo.com/lauren

Sound Issue

Hi all! We are aware of the sound issue. It appears to be an issue with British Telecom. Hopefully it will be fixed soon.

Thanks!

August 24, 2015

7 Comments


https://www.duolingo.com/Usagiboy7

Thanks for letting us know!

August 24, 2015

https://www.duolingo.com/lauren

This should no longer be an issue.. so sorry for the inconvenience!

August 24, 2015

https://www.duolingo.com/jrikhal

Hi,

who is impacted? All users using a phone app on a phone working with BT as provider? More people? Less people?

August 24, 2015

https://www.duolingo.com/LenirD

I have done the gerund French exercise 300 times and can't finish it because the sound stops working towards the end, soon enough for me to lose the 3 hearts, therefore, I can't proceed! I'm stuck! his is serious! (browser: Safari)

August 12, 2017

https://www.duolingo.com/Usagiboy7

Hi LenirD,

If you turn off the sound options, the lesson shouldn't give you any questions that require sound to answer. To change your sound settings, hover the mouse over your username where it appears in the blue bar at the top of the screen (on desktop version). A menu will drop down. Click "Settings". From there, once you turn off your speakers, click the green "Save" button. That should make it so you can complete the lesson and move forward. :)

August 12, 2017

https://www.duolingo.com/LenirD

Thank you, thank you, thank you!

August 12, 2017

https://www.duolingo.com/Usagiboy7

No prob :)

August 12, 2017
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