https://www.duolingo.com/profile/Momo.Reza

I cannot access duolingo

Hi, I am a guy from Iran. About 2 days age I noticed that I cannot access duolingo without vpn. Is our government really filter this site? And with vpn, the speed of the internet is really slow. I cannot understand.whats happening?

August 26, 2015

22 Comments


https://www.duolingo.com/profile/machaut

I looked into this but didn't find anything. However, I read that another online learning site, called Coursera, was also blocked for Iranian users; not because of Iran's government, but because of the US, as part of some sanctions against Iran. I wonder what's going on here?

August 26, 2015

https://www.duolingo.com/profile/Momo.Reza

It is unbelievable. Because of sanctions?

August 26, 2015

https://www.duolingo.com/profile/Momo.Reza

What can I do now?

August 26, 2015

https://www.duolingo.com/profile/S0R0USH

Can you post a screenshot of the page you get when Duoling fails to load?

I doubt that you got this page:

August 30, 2015

https://www.duolingo.com/profile/Momo.Reza

I want my own rights,anyone know what can I do? If it were related to iran's government I could'nt do anything. But it is related to the USA.so what can I do?

August 26, 2015

https://www.duolingo.com/profile/vivisaurus

We cannot find information on it being blocked by Iran or the US at the moment. In order to correct it, we must first understand where the error is coming from. Could you help us out and ask others from Iran to try their accounts on different devices? It might help to know if this is an isolated issue or if everyone is having that problem.

August 28, 2015

https://www.duolingo.com/profile/Momo.Reza

I have already tried 4 devices with android system, and with my computer . I asked two of my friends they have this problem too. Maybe our government bans this site for us? I really don't know.

August 28, 2015

https://www.duolingo.com/profile/vivisaurus

We are looking for the reason, and so far we do not know why you are experiencing this issue. We will keep looking, please let us know if you find anything out on your end. :|

August 28, 2015

https://www.duolingo.com/profile/vivisaurus

Hi! Does the phone app work for you? Are you only having trouble accessing us via your browser?

August 27, 2015

https://www.duolingo.com/profile/Momo.Reza

Only with vpn, but i get used to it now, but i still don't know what is the matter of duolingo with iranians?

August 27, 2015

https://www.duolingo.com/profile/Momo.Reza

Iranian cannot access duolingo without vpn, and the app also does not work without vpn.

August 28, 2015

https://www.duolingo.com/profile/vivisaurus

Thanks for reporting, I will pass it along to the team and see if there is something we can do. Any additional information you can provide will be helpful, for example how long you were able to use it without VPN before, the browser you use and mobile system (android/ios).

August 28, 2015

https://www.duolingo.com/profile/Momo.Reza

Thanks a lot.It is about one week that I cannot use duolingo without vpn. And I cannot open duolingo with android, Google chrome or internet explore. Please ask them when they are gonna fix it. Thanks a lot for your respond

August 28, 2015

https://www.duolingo.com/profile/Parham3679srsr

Hi, I am also from Iran and have the same issue, but the app works for me without VPN.

August 29, 2015

https://www.duolingo.com/profile/lingotwist

Hi, I am experiencing the same problem in the last 3-4 days...I can open duolingo but i am sure its because of cookies on my device...i have tried to ping www.duolingo.com but every time the"request timed out" message comes up. The audios and hearing lessons don't play but lessons which require typing can proceede.

btw i am from Iran too.

August 29, 2015

https://www.duolingo.com/profile/Momo.Reza

I have already tried different devices and all of them have this problem.

August 29, 2015

https://www.duolingo.com/profile/MaeeSafaee

I've been having the same problem too...

August 29, 2015

https://www.duolingo.com/profile/Momo.Reza

Duolingo team, is it possible to let us use this beautiful site without vpn? Is there a reason why we cannot use this site? I have tried different devices and I am absolutely sure that no one can access duolingo in Iran. How can I connect duolingo team to talk with them?

August 28, 2015
Learn a language in just 5 minutes a day. For free.