On Using Unique Time Zones
As we all know, practice is crucial to mastering any skill. That's why Duolingo encourages you to maintain a streak, an achievement for reaching a particular amount of XP within a day. Initially, every user's day was unique to their time zone, and users were given the opportunity to maintain their streak as long as they reached their goal in that day. For the past few months, we've experimented with keeping certain new members on the same time zone, which meant each of these users had the same twenty-four hour period to maintain their streak. After weighing the pros and cons, we've found that keeping individual time zones provides a more natural experience and better opportunity to maintain one's streak. For this reason, we will return to maintaining the timezones for all of our members. During this transition period, we will not be penalizing anyone for missing their streak.
Of course, we understand that many of you also change time zones for various reasons while using Duolingo, and we strive to adapt to these changes. We're working on making sure that wherever you use Duolingo, your efforts are documented in your streak.
Finally, as a helpful reminder, you are welcome to change the amount of XP required to maintain your streak in your settings, found at https://www.duolingo.com/settings/coach.
Good luck with your language learning, and good luck with all of your impressive streaks!
The problem of the "Unique Time Zones" is in the way Duolingo automatically assigns these zones to users. One of the approaches to solve the problem in easy way is to allow users to set their time zones manually as they used to do on other web services or equipment (e.g. a camera, a router, a phone, etc.).
Yah, they need to allow us to manually select it. I signed up for Duolingo when I was in China, and now I'm back living in the US, so my "Duolingo day" flips over at noon. Which means I sometimes finish two days worth of streak in a single sitting, by finishing the day before around 10 or 11 am and then the next day when it flips over at noon.
Why not to add a counter that indicates how many hours and minutes you have before losing your streak? That may be useful also in case you want to use a streak freeze, and you may be sure the streak freeze was effective by checking if the deadline is correctly postponed (not sure how the streak freeze works, but I think it does something like this).
Interesting. There was at least 4 similar reports on the Russian forum yesterday. And you can call those "many" when we speak about activity on that forum. The streaks were lost, but the freeze is still active. The users are very frustrated.
Не сработала заморозка
Сброс ударного режима при Заморозке
"...произошла странность - обнулился нонстоп" (qwer_hi) UPD: Ooops, sorry, I did not check the nickname. It is the link to your own message.
This is the link that will provide more information about how to report a bug:
So thats why i lost my streak?? Cool that you are experimenting with stuff (still this feels like weird experiment O.o) but how about to make sure we won't lose streaks? This little "useless" number is really important for mine and others motivation and i just lost my 250 number. I already write you about this and i hope you can change it back for me otherwise why even bother with streaks?
Why have I lost my streak? I am always sure to be done by 23.00 - that is the deadline for me. And when I came in today it was around 21.50 - and I was told that I have missed a day. I didn't! I studied yesterday on mobile - it was around six in the evening. What happened? What do I do now? I feel completely demoralized. And I sure cannot afford to buy my streak back. Ugh.
Well, the time zone for me is off by three hours, but now I'm not sure anymore as there was also another post by you saying that you adapted it for SOME users if/when they visit the website. There is no way to check what the time is according to you, so for all I know, I'm one minute away from missing a streak: ALL OF THE TIME. Extremely stressful. Just let me choose it MANUALLY if I want to! How much of a genius do you have to be to figure THAT out??
I moved to another country, often there was no Internet access. Plus, due to the change of time zones, probably no longer appear reminder notifications in the phone. Still no notifications. The first time I lost my rating, I restored it with the help of buying duolingo plus, but still could not keep it, because of the same problems. Now I can't recover, although I have already entered the rhythm and am learning the Duo again every day. How do I contact support? I wrote in the site form, but there is no response for several days. Thanks.
P.S. Rating was more than a year, I think 380 days.