I lost my 725 days streak :(

I don't know what happened. I had streak freezer, but it did not work. WHY? (I just came to pratice a few minutes after midnight :( )

I am really sad. :(

Duolingo staff or somebody could help?

October 7, 2015


The team just changed how timezones are handled for some users. It's possible that it's causing issues with the streaks, as I've noticed more people than usual reporting trouble today. You might try contacting bchan and see if she can help. She's restored some streaks for users in the past where there was technical issues with the site.

October 7, 2015

I think it is a bug. As I see many other users reported the same issue.

October 7, 2015

October 7, 2015

I got good news from bchan They will repair my streak :)

October 7, 2015

[deactivated user]

    How do you contact bchan or any other tech support person about streaks lost while streak freeze should have prevented it?

    July 28, 2017

    If someone goes to the extreme of dedicating, for weeks or even months, a certain allocated amount of daily effort and time to study a language “Streak freezes” or other euphemisms should not exist. The reason or mechanism subjacent in losing a day or two can vary but the way things are expounded this DL “punishment” is not only nonsensical but disrespectful to its users. The reasons can vary, from a disease, for example, a family problem, an accident, a problem with the web connection and many others. Personally, I would not mind paying because I would be paying for a psychological fillip, a spur or a motivation. Although, from what appears in the web, people are known to pay and not get it back. In my particular case I happened to lose it (C. 33.600 XP/ almost 6 months) because of 2 days of failing internet connection in a hotel. For Duolingo to set this type of rule is tantamount to treat adults like children. Also it does not allow a direct interaction with anyone truly involved in troubleshooting. DL is a pleasant way of brushing up a language but cannot be taken too seriously. Therefore, it might be interesting to try it once in a while but swallow it at small doses. At the moment I will be choosing a different, albeit paid, system.

    September 22, 2017

    Maybe if you decide your always going to go for a 50-day streak and then take a 2 day break it will be less emotional.

    Duo could change it to have a counter -- # of times you've made the 50 day streak or 100 day streak, like that.

    May 30, 2018

    @reichdalmeida1: Disease?...what 'disease' are you thinking about here? The plague?

    September 1, 2018

    Ooh! That hurts! I had a 100 and something day streak one time and lost it but its not as bad as losing 725 days!

    October 7, 2015

    i can imagine....It's natural to want to keep that going. My one suggestion (although I know it won't satisfy the pain), is to see that it doesn't represent your progress or contentment. It's just a silly number.

    October 7, 2015

    Ouch. I lost 520+ days streak today. Less than yours but I can feel the pain. :(

    October 7, 2015

    i lost 940days now:(

    May 18, 2018

    i lost my over 670 day streak... i just fogot to enter before midnight, and it was just 5 minutes that ruined everything... i felt astounded firstly, but now i feel kind of free... it was tiring to remember about doing exercises everyday (and before midnight) and nuisance when traveling... it was a good motivation at the beginning - then i forgot what was the real aim of using duolingo and became obsessed with maintaining a day streak... i didn't even care if i do exercises properly, i was just doing them... it was all about NOT LOSING something (what? a number?) than (as it should be) GAINING something. madness...

    November 11, 2017

    Lost a 280+ day steak. Was gutted.

    October 7, 2015

    i feel for you mate :'(

    October 7, 2015

    I saw a post just a few hours ago where someone had a streak freeze and they lost their streak... definitely contact someone! This is likely a technical problem!

    October 7, 2015

    I inadvertently lost mine (I had around 560 days). The first moments were a shock, but now I feel liberated. No more trying to find an internet connection when I am traveling in less than optimal places for wifi. And I have no plans to maintain any kind of streak now since it wouldn't represent my "real" time here. If I miss a day..."estou nem aí!"

    October 7, 2015


    October 7, 2015

    That is so sad, and I hope your reporting it will fix it. I wish there was a feature on the site that would record a person's longest streak, even after losing it. Such an achievement deserves some permanent record.

    October 7, 2015

    I lost 210 days as well, also had a streak freezer which didn't work.

    October 7, 2015

    Hi, i've lost my 293 Days streak, i had a freezer which did not help. May be it is not that much, but now i'm very very sad. Can anything be done in order to get my streak back? I would rather accept a loss of 100 lingots instead. Please help.

    January 25, 2017

    This post makes me feel better.

    April 4, 2018

    I'm soooo sorry to hear that. While I know some say it's just a number, I know how you feel when you get a high streak and that just really motivates you. :-(

    October 7, 2015

    Submit a support ticket. They are very helpful and quick to respond.

    October 7, 2015

    thats very sad

    October 7, 2015

    My condolences. Would you like a few lingots?

    October 7, 2015

    OMG! This a pity! I know how you are feeling. I have been losing my streak for the last pas week and, it is terrible to motivates Us going forward. So sad for you! Keep going!

    October 7, 2015

    I am so sorry. I wish someone could help you to recovery it.

    October 7, 2015

    wow thats crazzy i only do duolingo for spanish class. theirs no way i could get a streak longer that 2 days.

    October 7, 2015

    I got it back :D Thank you!!!

    October 7, 2015


    December 6, 2017

    Oh man... and I felt bad after losing my 70-something streak after not having wifi on a trip to Quebec..

    October 8, 2015

    maybe put a complain or tell a staff

    October 8, 2015

    Hello people, two days ago I lost my 109 day streak, even if I'm 100% sure that I did my duolingo-lessons every day. Duolingo offered me to pay 2,79 or something like that to get it back, but I'm hesitating because as I said I'm pretty sure that I didn't miss a day. I thought I will get over it and that the loss will give me even more motivation to build a new streak. But it's actually quite the contrary, so I was hoping that maybe someone can check if there was a mistake in the system. Do you know who I can contact to ask for help? Thanks a lot in advance ! :)

    March 28, 2017

    Just 2,79? My Duolingo account just asked me to pay €12,99 to remain my 110day streak. I was considering it if it just were €2,79. But not thirteen euros!

    April 26, 2018

    I just lost my 616 day streak because I spaced out. Having read this page I'm in dubio whether to ask to pay € 2,79 or to not care; two very different approaches to the situation. On the one hand it's cool to have a long streak and pump in points easily but to what end? I practice regularly? I do not need negative reinforcement to learn things. Now I've just decided to not care. If Duolingo was fair, I would have been at worst docked some of my zillion points, but since one can't buy anything actually valuable with lingots... I lost my streak. Pity. But that's the way it goes.

    June 16, 2018


    September 7, 2017

    Ouch! I just lost my 150...Guess I we don't have to use duolingo anymore!

    September 18, 2017

    Lost my 368 streak to an unresponsive DL application. The skills were in a kind of greyscale form and i couldn't do anything about it.

    February 8, 2018

    I lost my streak my streak of almost a year!!!!! How can I get it back? Did my lesson but lost my days!!! Ugh! Helllllp????????

    September 30, 2018

    i just lost my 262 day streak and i’m not sure why? i always have a streak freeze equipped but it didn’t work and i’m really really upset about it.

    October 20, 2018

    If you have duolingo plus you can repair it. (One of the perks of signing-up for plus) You can do one repair per month (with duolingo plus). Hurry up though! have to do it within two days of losing the streak :)

    October 21, 2018
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