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Students' progress/XP points disappearing
Is anyone else having this problem? A few of my students have told me that progress they made the day before is gone when they go back in Duolingo the next day. Are they doing something wrong?
October 7, 2015
6 Comments
vivisaurus
2749
Hi! This is strange, and should not be happening. We store all points and they should absolutely not be disappearing. Do they have the latest version of the app, or are they doing it on the website? Are all the affected students using a similar device? If this continues, please send us more details (such as usernames) via email (teachers@duolingo.com) and we'll look into it.