https://www.duolingo.com/MarkosGoulet

Lost Streak

When I went to the site this morning, I found that I was logged out. It made no sense because I didn't do anything that could have logged me out. But it seems that logging out reset my 21 (or 22, don't remember which) streak, as well as forcing me to lose my 5 lingot wager. I'm also wondering why logging out resets the streak counter.

November 14, 2013

5 Comments


https://www.duolingo.com/bchan

Logging out has no effect on your streak. You lost your streak because you had no activity that earned you points on 11/13 (yesterday).

November 14, 2013

https://www.duolingo.com/MarkosGoulet

But I did do lessons yesterday. That's why I'm so confused. I was active, so I'm not sure why it wouldn't record any points. Do the points have to come from a certain area?

I do remember getting the points late at night, but it was definitely Wednesday. I realize that you can't do anything about it without actual proof though.

November 14, 2013

https://www.duolingo.com/FrankySka

could this be a timezone issue? I have seen other users having problems due to time zone differences - sorry I do not know anything more specific :/

November 15, 2013

https://www.duolingo.com/MarkosGoulet

Could be. Where is Duolingo located? I'm in Southern Ontario, so Eastern Standard Time zone.

November 15, 2013

https://www.duolingo.com/bchan
  • 2013-11-14 05:01:16 · streak
  • 2013-11-13 15:10:36 · comment
  • 2013-11-13 04:30:26 · pt lesson
  • 2013-11-13 03:29:05 · pass

Your timezone is set to America/Havana, -0500 UTC, so the last activity you had was on 11/12 (subtract 5 from each datetime stamp above). You then lost your streak at midnight on 11/13.

November 15, 2013
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