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https://www.duolingo.com/profile/AndrsHumme

Streak lost due to winter time adjusting?

I lost my streak 30 minutes before midnight. We were moving out of summer time this weekend, which resulted in a 25 hour long Sunday. Can that be a cause? If so, can I somehow regain my lost streak?

October 25, 2015

26 Comments

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https://www.duolingo.com/profile/Mihu988

Same problem here. I lost my 73 day streak. Pretty annoying... As I can see, there is many of us with this problem. So hopefully they will notice it and do something about it.

October 25, 2015

https://www.duolingo.com/profile/liamvictor

Same has happened to me.

I didn't do DuoLingo Saturday, but I had streak freeze. Today I've completed DuoLingo before midnight (GMT) but have lost a 760 day streak!

:-(

October 26, 2015

https://www.duolingo.com/profile/Malwen
  • 1831

Ouch! That is a long streak to lose, I hope you can get it restored. I'm feeling very fortunate that I didn't lose my streak. I wonder why it happened to some people and not others.

October 26, 2015

https://www.duolingo.com/profile/AndrsHumme

I think it only happened to those who started their daily chores after 11:00 PM. As the summer time -> winter time transition didn't take place in America last weekend, their Sunday was not 25 hours long. So their servers recorded the timeout after 11 PM (after 24 hours had passed) and were not aware of the winter time transition taking place now.

By the way if any admins confirmed my theory, that would be great.

October 26, 2015

https://www.duolingo.com/profile/Vincenzo281654

Exactly, I always use Duolingo after 23:00 :(

October 27, 2015

https://www.duolingo.com/profile/SzoradLaszlo

That sounds reasonable but earlier I completed my goal during the night several times. "The day ended" around 5 am, which was very comfortable if I had to work late or anything else happened. Yesterday I lost 180 days :-/

October 27, 2015

https://www.duolingo.com/profile/abohanon

sad

October 26, 2015

https://www.duolingo.com/profile/bjoholm

Same here. I lost my 47(?) day streak.

October 26, 2015

https://www.duolingo.com/profile/Petestory

This has just happened to me 130 odd days gone, i'm sure it was there yesterday and i had a streak freeze. Ach well its only a game

October 27, 2015

https://www.duolingo.com/profile/Petestory

I've just noticed that yesterday I did 19 points instead of my minimum of 20 so that's why I lost mine. I must have lost my streak freeze the day before although I completed my minimum. I'm surprised that I care but I do, it is a definite motivational tool.

October 27, 2015

https://www.duolingo.com/profile/germano_germino

For all of you encountering problems: Take screenshots (if still possible) and then report it here:
https://support.duolingo.com/hc/en-us/requests/new

October 27, 2015

https://www.duolingo.com/profile/Mihu988

Thank you!

October 27, 2015

https://www.duolingo.com/profile/mickloh

Same thing, 64 days gone, all while the graph is showing no misses. https://gyazo.com/46281d273ef7d9d77dcf6c8538cab3f8

October 27, 2015

https://www.duolingo.com/profile/Vincenzo281654

I think it happened to me too, 502 days streak and I was sure I had streak freeze equipped and I don't know how it did happen! Please take all my lingots but fix it! T.T

October 27, 2015

https://www.duolingo.com/profile/Vincenzo281654

It seems to be back! Huge thanks to whoever fixed it!

October 28, 2015

https://www.duolingo.com/profile/germano_germino

That shows that it is worth reporting issues at https://support.duolingo.com/hc/en-us/requests/new . Remember it folks.
Example: After a full month of complaining every week they finally restored my email-notifications today. But now the incubator button is turned off (and I just found out by their reply that they did it deliberately because I didn't contribute enough to their source of income.)

October 28, 2015

https://www.duolingo.com/profile/mickloh

Got my lost days back today. I'm back up to 67. :)

October 28, 2015

https://www.duolingo.com/profile/maria.nils

Me too - my streak is down to 1 - and yet my graph shows that I reached my goal every day the last week. Something very weird is going on there...

October 26, 2015

https://www.duolingo.com/profile/liamvictor

Does anyone from DuoLingo read this? Is there a way of getting in touch with support other than these forums?

October 26, 2015

https://www.duolingo.com/profile/liamvictor

I've tweeted @duolingo pointing to this thread. Might help if a few other people did too.

October 27, 2015

https://www.duolingo.com/profile/AndrsHumme

Thank you, this must have helped the cause quite a lot :)

October 28, 2015

https://www.duolingo.com/profile/QRCBRC

I just lost my streak mid way through a session, so not happy. Mine was 67 days, so not nearly as big a loss as others. Definitely something odd happening with the clocks/timing of things. I also stopped receiving the reminder emails a few days ago, which is a shame as it was always a great reminder when busy.

October 27, 2015

https://www.duolingo.com/profile/Evgeniyvozniuk

Same to me I lost 80+ days streak, but now my chart doesn't show 0, Please RETURN them back!

October 27, 2015

https://www.duolingo.com/profile/AndrsHumme

A huge thanks for everyone who made the restore happen, tusen takk! :)

October 28, 2015

https://www.duolingo.com/profile/abohanon

sad

October 26, 2015

https://www.duolingo.com/profile/liamvictor

My streak has been restored to 670. I've still lost 100 days but, who really cares about 100 when I had lost 766!

October 29, 2015
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