https://www.duolingo.com/CarolynDavis0

Marked wrongly

Something's up with my Italian multiple choice "mark all correct translations". I'm being told I've got the answer wrong when I've got it right!

November 12, 2015

14 Comments


https://www.duolingo.com/Bvogel1

I just had this same issue with two timed practices in French. It seems to acknowledge that the answer is right as I move through the practice, but then at the end when it says I only got 16 right and I think "what??" and go back to review the lesson, there are three questions it claims I gave the wrong answer to when I know I gave the right one!

November 12, 2015

https://www.duolingo.com/mariaelena256

I have the exact same problem with the Italian!!!!! It is annoying!!!! What is going on DuoLingo???

November 12, 2015

https://www.duolingo.com/Fantomius

I'm getting the same problem with Esperanto. In timed practice, I once got all twenty questions correct, but at the end it said I got sixteen correct. I never thought to review the lesson, though.

Often the second question I get correct will be marked as correct, but my score (the number in the upper right signifying right answers) won't update to 2 -- it will stay a 1.

Edit: I just noticed that the problem seems related to the multiple choice exercises, the ones where you have to check the checkbox. But what threw me off is it's not those problems that the score is not updated, it's the NEXT question where the score doesn't update.

But when I go to review my work, Duolingo shows that it's the multiple choice problems that I got wrong (by clicking all three choices).

November 12, 2015

https://www.duolingo.com/dmethvin

Yes, seeing the same problem here. I thought i was going crazy. Here is one that I know I got right but was marked wrong in the review. http://upload.wnd8.com/grab/933485.png

November 13, 2015

https://www.duolingo.com/CarolynDavis0

I see now the same bug was reported 9 hours ago under Multiple Choice Questions but in other languages not Italian. So I am going to post there now instead.

November 12, 2015

https://www.duolingo.com/macdonald07

I have the same problem in Spanish. Very frustrating.

March 30, 2017

https://www.duolingo.com/LeftOverRight

That just happened to me too in the German course for English learners. I have a screen shot showing it but I don't know where I can submit it too. I had selected the only correct translation into German from the three answers available for "We are putting two flowers on the bed", which was "Wir legen zwei Blumen auf das Bett.", but when I got to "Check out your scorecard!" it treated me as if I had selected all the answers (which I hadn't).

November 12, 2015

https://www.duolingo.com/Danmoller

This is happening in all courses, either "EN/PT" and "PT/EN" have this issue, and some others:

November 12, 2015

https://www.duolingo.com/CarolynDavis0

Thanks A_User. Will do. As you've guessed I'm quite new to the site!

November 12, 2015

https://www.duolingo.com/rumnraisin

Please don't report this bug using the Report a problem button.

You have posted this discussion in the troubleshooting section, and that was the correct thing to do.

If you want to make sure staff are aware of it, the help center has a bug report page: https://support.duolingo.com/hc/en-us/articles/204728264-How-do-I-report-a-bug-

As far as I know:

Reports sent in using the Report a problem button go to the course contributors, who have no power to do anything about this error because it is (appears to be) a programming bug, not a content bug. The volunteers only have responsibility for the course content. If everyone starts reporting this programming bug to them, all it will do is overload the volunteer course contributors with error reports on which they cannot act.

November 12, 2015

https://www.duolingo.com/psionpete

Surely they would have a more direct access to the Duolingo programming staff than users have! Duolingo are not noted for good communications with their users.

November 12, 2015

https://www.duolingo.com/rumnraisin

You know, I deliberately omitted that from my post because I wouldn't want the volunteers to be bothered by erroneous course content error reports more than they already have been, and because the likelihood is it has already been reported to them, and because there are already enough posts about it on the forum that adding to the volunteers workload with more reports (even if that extra workload is just deleting false course content error reports) seems redundant; and because other people have indicated they are reporting it in various ways, and because ... well there were a couple of other smaller reasons, but they're not worth mentioning.

Anyway, your comparison about directness cuts out the fact that the course contributors themselves are a layer of indirectness between the users and the staff (although they themselves are users, but if they notice it as users they are welcome to use whatever more direct means of communication they have to notify staff). I agree that we get very little feedback or informational posts about bugs or fixes or beta trials from the Duolingo team, but I'm optimistic that as they have set up a method of reporting program bugs, that they did that to create a more direct route to the staff members who can deal with that sort of error report.

So, yes, the volunteer course contributors can certainly report it more directly than the rest of the user-base can, but I think there are counter-justifications for not reporting it any more to them, and alternative mechanisms which according to the help center (and so long as I remain optimistic) are more appropriate.

November 12, 2015

https://www.duolingo.com/A_User

You're welcome! Actually, I'd been on here quite a while before I found that report button. It's next to the discussion one.

November 12, 2015

https://www.duolingo.com/dluser123

I too have been having this problem with Spanish. Just now when I reviewed my practice questions, the multiple choice questions that I had answered correctly were marked wrong! November 12, 2015

November 13, 2015
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