How to use the Troubleshooting forum
Before making a post to Troubleshooting, please check the Help Menu to see if the solution to your problem is there.
When submitting a bug report by form, please state what browser and operating system you're using (or which app). Be very clear when describing what is happening with your account, because many problems sound very similar. If you can, attach a screenshot
What forum should you post in? See This discussion
For new users
Please give a quick read-through of Duolingo's Community Guidelines.
For an extended FAQ, please see This Post.
Please remember to keep casual conversation to your friends' activity stream. The forums are for asking questions and making suggestions about the website and sharing language related content with the community.
Thank you, and good luck with your studies! ^_^