https://www.duolingo.com/MmeEllsworth

Passwords

It would be helpful as a teacher to be able to reset students passwords when they request them. I have had a few students who have worked hard then got locked out of their accounts and now we cannot retrieve their account because our board doesn't allow student email

December 3, 2015

1 Comment


https://www.duolingo.com/myra

Hi MmeEllsworth. There's a way to retrieve passwords as long as you kept track of the email used to create each account. For example, if you used the trick described here to create accounts for your students by adding them with one central email, you should receive the password reset instructions to that email when they request it for their account. In dire cases you can also email teachers@duolingo.com with more information and usernames and we can try to help there.

December 3, 2015
Learn a language in just 5 minutes a day. For free.