I am a teacher with 4 classes. Today, several students forgot their passwords and tried to retrieve them. No email was sent to reset their passwords. Please advise!
Have them look at their social tab (this is a gmail thing and I've heard that sometimes Duolingo email goes there):
Also, have them use the gmail search bar to find the email.
If it still doesn't work, please let me know and you can email in a couple of usernames so we can investigate further.