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I've never, personally, heard about it being used in phone-specific situation. The three common uses for „proszę” that readily comes to my mind are:
- as a reply when somebody thanks you (like "you're welcome")
- when you didn't hear something and would like another person to repeat (a formal equivalent of "what?")
East Slavic:Belarusian: прасі́ць (prasícʹ)Russian: проси́ть (prosítʹ)Ukrainian: проси́ти (prosýty)South Slavic:Old Church Slavonic: просити(prositi)Bulgarian: про́ся (prósja)Serbo-Croatian:Cyrillic: про̀ситиLatin: pròsitiSlovene: prósitiWest Slavic:Czech: prositPolish: prosićSlovak: prosiťSorbian:Lower Sorbian: pšosyśUpper Sorbian: prosyć