https://www.duolingo.com/profile/Annikabeckerr

Someone spammed my stream, now I can't even see my own stream

January 19, 2016

11 Comments


https://www.duolingo.com/profile/Lrtward

Hi, when I go to your profile I get your name, image, and then "There was an error retrieving your stream."

Posting about this here in troubleshooting is the right thing to do. You can also submit a bug report: https://support.duolingo.com/hc/en-us/articles/204728264-How-do-I-report-a-bug-

January 19, 2016

https://www.duolingo.com/profile/BastouXII

There's a new A/B test going on that removes the activity stream, or so I believe. Go to this link and do a search for "web_no_streams_experiment" (without the quotes), tell us if the word next to it is "true" or "false". You can search with the keyboard shortcut "Ctrl+F" (or "Cmd+F" on a mac).

January 19, 2016

https://www.duolingo.com/profile/Annikabeckerr

It's false.

January 19, 2016

https://www.duolingo.com/profile/BastouXII

Then you're not part of that test group. I suggest you file in a bug report as proposed by Lrtward and wait for Duo staff to correct it.

It's indeed strange as I get the message "There is an error retrieving your stream." when I try to access it, and I could see the stream of the other user that reported they couldn't access it (it was verified that they were part of the test group).

January 19, 2016

https://www.duolingo.com/profile/Tattamin

There was another post earlier today from someone who was also unable to see their stream. He wrote that he did not have the "Activity" tab either, and it seems to be a new A/B test.
Do you have the "Activity" tab, Annika?
ETA: I just tried to view your stream and got an error message for that, so it seems to be something different altogether, possibly related to the earlier spamming.

January 19, 2016

https://www.duolingo.com/profile/PJMCD

The best idea is to post on a moderator's stream, and they will fix the problem.

January 19, 2016

https://www.duolingo.com/profile/MultiLinguAlex

Bad idea. Post it to staff's, not to moderators' streams.

January 20, 2016

https://www.duolingo.com/profile/PJMCD

OK. I was under the impression that it was a spammer.

January 20, 2016

https://www.duolingo.com/profile/MultiLinguAlex

Sure, but two things: 1. Some moderators really dislike it when you write something like that on their streams. 2. If somebody really spams your stream so that it is hard for you to use, then it's a serious matter and should be directly reported to staff. You can additionally post it on a moderators stream if you are sure that it's OK for him/her that you do it (I'm OK with that for example) =)

January 24, 2016

https://www.duolingo.com/profile/PJMCD

Thanks for the info! :)

January 25, 2016

https://www.duolingo.com/profile/Tattamin

I just posted a message to your stream and am now wondering whether you (or anyone else) can see it.

January 19, 2016
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