https://www.duolingo.com/anithageneis

Can't access Sentence Discussion sometimes

OS: Windows 10. Browser: Chrome 47.0.2526.111 m (64-bit). Some extensions installed, nothing should interact with Duo (adblock is disabled on Duo). Course: English to German.

Problem: when doing exercises (both learning new and strengthening) sometimes a certain (unnoticeable) glitch happens: from that point on and until the end of the lesson pressing "Discuss sentence" button produces zero effect (the second "o" in Duolingo on the top left also doesn't rotate) so the discussion can't be accessed. When starting a new lesson the glitch does not reappear (most of the times).

I still don't understand what causes the glitch: sometimes it happens from the start of a lesson, sometimes in the middle (in the beginning the button works, until it stops), sometimes it doesn't happen at all. Sometimes when pressing the button the "o" starts rotating only to stop a second after: that is the moment when the glitch happens, I assume.

Is this a known issue? Hardy I am the only one with that problem.

January 23, 2016

9 Comments


https://www.duolingo.com/CatMcCat

This has been a frequent issue for me as well. It doesn't seem to be as bad since the most recent update to DL German, but it still happens from time to time. I have not run into this problem in any other language I'm doing on Duolingo. I've reported it several times, but have never had a satisfactory solution or response. They suggest that I try to replicate the problem, which is kind of pointless, since it's not anything I'm doing that causes it to happen. (Replicate? Just try doing a lesson!)

My computer is a Mac and I'm using Firefox, so, given the difference between what you're using and what I'm using, I doubt we can blame browsers.

I'm also reasonably sure a fair number of people have this problem, but just aren't reporting it, since reporting seems to be a bit of a lost cause sometimes. (Sorry to sound so negative about it, but it seems to be true.) Also, given that both of us, with very different operating systems and browsers, have this issue, and that I don't have the issue with any of my other languages, then I think it's something unique to the German program, for whatever weird reason.

January 23, 2016

https://www.duolingo.com/anithageneis

Thank you for your reply. Yes, it does stand to reason that the problem is located in this specific German course (I heard that the first courses, English to German included, were handcrafted rather than made through Incubator), although another commentator pointed out that this problem happens on other courses also. In any case it's not because of browsers.

However not everyone is experiencing that glitch, so there must be something that separates the unfortunate souls like us from the lucky majority.

I do too think that reporting through the web interface is a lost cause. Maybe a direct email can have a better effect.

January 23, 2016

https://www.duolingo.com/MsLagerkvist2

Come to think of it, it does happen more in German, but still in Italian and French, though less there.

January 23, 2016

https://www.duolingo.com/MsLagerkvist2

I've had this problem with German, French and Italian using a Mac on Safari, Firefox and Chrome. It always resolves by switching browsers. You just lose the progress on that lesson. It rarely happens at the very start of the lesson but rather somewhere in the middle. But once it starts, that's it, there is no more accessing "Discuss Sentence."

January 23, 2016

https://www.duolingo.com/anithageneis

Restarting helps, yes. However for me the problem more often happens in the beginning if I'm learning new (it's usually in the middle if strengthening) and even when restarting the problem persists or soon reappears. So I have to restart a couple of times before it goes away (only to see it pop up in the middle).

January 23, 2016

https://www.duolingo.com/MsLagerkvist2

Well, I've had that problem too restarting in the same browser. I can't remember ever having it if I switched browsers, though. Such a pain, right?

January 23, 2016

https://www.duolingo.com/anithageneis

Not only a pain, but it also actively hurts the learning process: with no reliable means to access a sentence discussion once you're done with an exercise, it only depends on luck whether you'll encounter the same discussion in the next couple of month (barring of course the method of strengthening the same skill over and over again). And once you finally do: ha-ha, it's broken, good luck next time.

January 23, 2016

https://www.duolingo.com/MsLagerkvist2

If you can remember the sentence, you can look it up separately in the Discussion Forums under the language. I just did that just now for an Italian lesson. I copied the sentence in lesson review and pasted it in the Discussion Forum under Italian. But I agree that the disruption hurts the learning process.

January 23, 2016

https://www.duolingo.com/weezyplays

Ya I cant access it either...

April 5, 2016
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