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https://www.duolingo.com/profile/aled.co

Can't unsubscribe from emails

I've unticked all subscription boxes in Settings and have clicked the "unsubscribe" link on three different reminder emails but I still just keep receiving them. Please help!

January 16, 2013

6 Comments


https://www.duolingo.com/profile/NickByrd

I'm having the same issue.

Clicking the unsubscribe button in the email brings me to a page that doesn't load.

My account settings show that I am not subscribed to anything via email. But I keep getting emails from Duolingo.

Help!


https://www.duolingo.com/profile/Rosenpin

Did you manage to solve it? I have the exact same issue


https://www.duolingo.com/profile/aled.co

Now I'm getting one every hour or so. HELP!!!


https://www.duolingo.com/profile/kristinemc

Hi! Did you save your changes in the settings page? If you did- it might be a bug :/ Next I'd suggest clicking on the 'unsubscribe' link within the email itself. That might unsubscribe you from all notifications and be a solution in the interim- I'm not going to be the guinea pig for that suggestion :)


https://www.duolingo.com/profile/kristinemc

Ah so it looks like you did click unsubscribe.


https://www.duolingo.com/profile/aled.co

Yeah, I've tried both methods. I've clicked on the unsubscribe link several times. What's weird is that I'm receiving two reminder emails per day now. :/

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