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https://www.duolingo.com/michaeldbrannon

How do I completely erase an account?

I have tried several times to deactivate my account but I still cannot use the e-mail from that account. I'd like to create a new account with my e-mail but since it's tied to my old account this doesn't seem to be possible. Is there a way to completely purge an account so that I can use my e-mail on a new account?

4 years ago

7 Comments


https://www.duolingo.com/MichaelBrannon

FIXED IT. I tied my old account to an e-mail I don't care about, allowing me to tie this account to the e-mail I wanted to use. Support should figure out an easier way to do this, however.

4 years ago

https://www.duolingo.com/Zach1337

Why did you need to make a new account? You can change the email address on your current account, reset your progress and/or drop languages and even change your username.

I see no need to make a new account.

4 years ago

https://www.duolingo.com/MichaelBrannon

Is there way to reset progress? I looked for a long time and didn't see a way. I even looked through forum post that said there was not a way. That was the main reason.

4 years ago

https://www.duolingo.com/Zach1337

Go to the settings menu and then click on the blue text that says "Reset or remove languages".

Either those people were trolling you when they told you there wasn't a way, or the posts you looked at were really old.

4 years ago

https://www.duolingo.com/StanLanguages

I think you should write to support. They should be able to do that for you.

4 years ago

https://www.duolingo.com/michaeldbrannon

I did but it's Saturday, they probably won't get around to it until Monday at the earliest, maybe even later with the Holiday coming up. I was hoping there's an easier way.

4 years ago

https://www.duolingo.com/atillac

If you are a gmail user you can use myusername+duolingo@gmail.com at registration.

You can use this trick to register any site and can determine which sites are selling your mail to spammers.

4 years ago