How do you change your timezone?
I'm going to be traveling and want to change my timezone so I don't lose my streak. I've looked through all the sections in Settings, and it's not obvious. Anyone?
How to change the timezone of your Duo account:
All you got do is get the app, start it with your account when you are in the new timezone and it will set it to that timezone. You can even just change the phone's/tablet's timezone setting manually and then start the app (I just tried that and it worked fine)
I just found out after my timezone changed to New Zealand time when I was there, but not back when I returned to Berlin. So after remembering that the last time I used the app was over there, it became obvious.
I hope this helps some of you, even though it comes pretty late.
For the WEB Version (using a PC):
Depending on what DUO uses as a time-reference, it may be grabbing your time from many sources: local PC clock, Internet Gateway Clock, VPN Server clock, etc.
(I have not found anything that tells me how it determines my timezone, yet.)
The data packets carrying your Internet data have timestamp's embedded in them.
If DUO is using the Gateway/VPN's clock/timestamp, and depending on how big (i.e. how many locations) your company is, your actual Internet Gateway (the server/device that connects your company's private network to the public Internet) or VPN server (the device that allows you to remotely log in to your company's network when offsite ) may be in another city (or country). What may be happening is that when you are at work, your Internet connection is not sending out data to a local Internet provider (in your local timezone with a local timestamp), but actually sending your data from a remote connection somewhere else (in a different timezone with that timezone's timestamp).
In your case, you may be either +19 hours or -5 hours off. Since you are using 2 different PC's both set to the same timezone, and one is off but the other is OK, it makes me think DUO is NOT looking at the local PC Clock, but some other time-base. Data packets to the DUO server may be time-stamped based on that remote Gateway's or VPN's timezone (the place where the data packets go from a private network to a public Internet network) . FOR EXAMPLE, I live in Colorado, but my company's Internet Gateway and VPN servers are in New York. When I VPN into the company network from home, I am actually connecting to VPN Servers in New York, and then to the Internet from New York. Thus all of my messages are time-stamped as if they came from New York (+2 hrs from me) when I am connected via the VPN. However, if I disconnect from the VPN, all traffic then uses my Home Gateway and is timestamped "correctly" as from Colorado. If DUO had a setting to allow me to set my desired timezone, all would be fine no matter how I was connected...but it does not. While I can't say this is 100% your problem, it may be something for you to consider or ask about at work to help you figure out what is going on.
Good tip - worked for me on the web site too.
On OS X, I changed my timezone west by 5 hours, then in the Safari browser, flipped my daily target to a different setting, saved it, and checked my profile, it confirmed I now had an additional 5 hours to complete my daily target. I then flipped my daily goal back to normal, saved it, and reset my computer's time zone back to normal - I checked my Duolingo profile again and I still have 5 hours to complete my daily target.
Now I can practice my french after midnight or before midnight without losing my streak - useful for night owls like me!
Lingot for you for the useful tip!
So this is actually not true. I signed up in Central time zone, no problem. A few weeks later, I traveled to Italy where i stayed (and duolingo'd) for ~3 weeks, and about half-way through my visit the timezone changed to my new location. Now I'm back in Central time zone, but its still on my timezone from Italy.
So its possible; perhaps just not possible for us to change it manually. I realize your Product team may think it a niche issue, but consider this application is probably used by many who travel and may significantly impact their user experience! Just my two cents :)
Thank you for your comments, but it is better to pass them on via the Support tab or to people with blue rings. I am only a moderator, a regular user volunteering to help out in the forums.
I signed up in a different time zone myself and the time for resetting my streak hasn't changed over the past two years. Note that the weekly/monthly leader boards are reset at the same time for everyone (I think midnight in Central European Time) while the streak is based on the time zone a user signed up in.
Good to know; i'll pass my comments on as you suggested.
> while the streak is based on the time zone a user signed up in.
Yup; I'm talking about my streak, not the leader boards. I signed up in the States, and now my streak timezone operates on Italy time (unsure what timezone) -- right now its 12:30PM my time, but streak says it will end in 4 hours (I was +7 from here, so thats right at midnight as expected).
Its just an interesting note; will be curious to see if it eventually changes back to my original timezone. I'm guessing in your case you didn't make such a drastic timezone change as I did - probably an artifact of the physical location in which they replicate data.
This seems like such an easy thing to do, why isn't it done?
Recently my "duolingo days" have come to end at 11 pm. I am not sure if that is because my real timezone (GMT) has change into the summertime timetable or if it because I acessed Duolingo in a country where the timetable is GMT+1, but it's annoying anyway, because I usually do my duolingo classes between 10 pm and midnight - and now I can miss a day in duolingo (and lose my streak) even though I train everyday in real-life streak. Boring, and, once again, so easy to fix...
It will change to whatever timezone your phone is set to if you use it on an android phone. Everyone else is out of luck. I understand that they don't want anyone to cheat, but there are ways to fix this without giving the option to the user. They should have it access your location from your phone, and then based on where you are set your timezone. That way everyone who travels, which is most people these days, won't have an issue.
For those of you who didn't have luck using the app to change your time zones—go to settings and change your daily goal!
You can change it back to what it previously was after, but changing the daily goal got Duolingo to save my new time zone when I moved 9 hours ahead. Before changing my daily goal, but after having logged into the Android app, the web version was still telling me there was 22 hours left to complete my daily goal. After changing my daily goal, it's telling me I have 13 hours left in the web version.
Any chance of that changing? Should I suggest it as a fix? It seems like it would be a super simple thing to do, but maybe people would abuse it? I dunno. That seems pretty weird. I guess for now, I just have to accept there's a good chance I may lose the streak I have going.
One year later and we're still waiting. If I give you another lingot could you guys do it?
I know it's technically easy to implement. Ideally we could choose our own time for the day to roll over, or use IP geolocation. Put in a day delay so people don't cheat to extend their streaks. I don't understand what the problem is....
The current restriction really is too rigid. I'm stuck with my day turning over at 11:00 pm, a time when I'm usually working and productive. It would be great if users could set their own end-of-day like in Anki software. I can easily see myself doing this at 2 am before sleeping, but I would never get up and be doing this at 5 or 6 am, so all that time is just wasted.
Another possible solution would be if Duolingo used 30 hr days or something, and have them overlap to introduce a bit of flexibility.
The whole point of this site is motivation. It's quite demotivational when you're having an atypical schedule one day and psyched up to go do your lessons, only to find that you've missed your window by a few minutes.
I have exactly the same problem. I travel a lot and I created the profile as I was in Thailand and now that I'm back in the USA I have 12h of time difference and by duolingo my day finishes at 11am. At the same time soon I'm going to be moving to the west coast so I'll have even more time difference so there is no way to actually know when my day starts or finishes. Is it really not possible to create a option in Settings to change the timezone?
Mine's set to US Eastern time too... I'm in the UK. I signed up in the UK and haven't travelled anywhere since. My computer is set to BST and my IP address is in the UK, so I've no idea why they could think I'm in the US unless that's just the standard default.
I think I'm going to have to try downloading the app just to see if it will fix it.
I traveled to another time zone and my account seems to have switched over to it even though I got back home almost a week ago. I desperately want to be on my actual time zone but there doesn't seem to be any way to force it. I've emailed support and tweeted @duolingo but to no avail. Super frustrating.
This is a big problem for me as well. My day resets at 5 p.m.! The only way to keep a streak is by doing lessons twice a day, in the morning and the evening. Otherwise, I come home from work and the streak is gone! I emailed the support about 6 months ago but haven't heard back still.
I signed up for my account in Seattle, but somehow the timezone is still off...it says that 9 pm is the end of the day. Is this normal? I thought it would end at 12 am
I guess the reason why they might not have added it, only reason that makes sense to me, is so nobody cheats by constantly changing their timezones to keep their streak. Eg: a person in Australia or India change their timezone to U.S at last second so they have a couple extra hours to finish their streak... that's the only logical explanation I can think of.
It's not really difficult to determine the place and with it the timezone in which you're using duolingo automatically. They could implement it in the background so the user doesn't even need to set the timezone manually. Or did you set up a timezone when you created your account? How would you cheat then? I guess the reason is, that they didn't think about it in the beginning and now it's hard to change because of bad software design. As only a small group of users experience this issue, they just ignore it and focus on new features. As we don't pay any money for this service, we can't really complain about it. However I agree, that this bug is very frustrating.
Hello, what can I do for to change my timezone or to do something that will set the time of my day streak at midnight? Because my day in duolingo turning over at 9 a.m. It's very uncomfortable.
I started off with the app and don't remember being asked to set this up at the beginning so I can only guess at that time (2013) it wasn't very obvious. It certainly didn't set it to my devices' time zone! I tried deleting the app and reinstalling but it keeps your settings! My frustration is that I simply have no idea what time zone I am in and no way of finding out, so I haven't as yet been able to work out what time it is midnight. It would be a huge improvement for me if you could see what time zone you are set to even if it is never possible to change it.
@siobhanbeck you are right, there isn't! And there isn't even a way to see if you are on a streak, except the pop up when you start the app. I think they don't show you how much time you have left, because it should be midnight of your device. I just did another test by changing my phone's timezone in the settings and then starting the Duo app which did change how much time I got left to reach my daily goal (as I could see on the website).
If you have given yourself a daily goal it will tell you how many hours you have left to complete the goal. From that, you can calculate what time your Duolingo day finishes. The Duolingo time system works co-cooperatively with your computer/tablet's clock. The only way to change your timezone is when you create your account on a tablet, there is a timezone setting. Unfortunately, this cannot be accessed after making your account.