1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Can't sign in on my app


Can't sign in on my app

I have an iPhone 4 running 6.1.2

I've registered on the website and all is working there, but I can't sign in on the app on my phone.

I've tried with both my email and with my username and it's not working.

Any help would be appreciated.

January 2, 2014

1 Comment


Hi christyvpl- can you email us at support (just hit the tab to the left)? We want to make sure that you're using the email that you originally signed up for, which means it's best if we troubleshoot in private! Thanks! We'll get you back in :)

Learn a language in just 5 minutes a day. For free.