https://www.duolingo.com/Heather_Louise

Trouble with recording.

I have just started a French language course and every time I try to record it tells me it can't hear me or understand me. I have no trouble with microphone as it works for Skype and everything. I was wondering if any one else has had a similar issue? I know I can go on without this aspect of the course, but prefer to do it. Thank you.

January 8, 2014

2 Comments


https://www.duolingo.com/dbeckett

Duolingo's Help page has some suggestions for this under the heading "My speech input is not working."

http://www.duolingo.com/help

You can check for whether Flash is enabled and see what version you have by visiting the link below:

http://supportdetails.net/

If you confirm that Flash is enabled, the problem may be a browser extension conflict as mentioned in the Help article. You can try temporarily disabling any browser extensions or add-ons to see if that makes a difference. The link below explains how to do that in most common browsers:

http://bit.ly/1aGVcCt

January 8, 2014

https://www.duolingo.com/Heather_Louise

Thank you!

January 9, 2014
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