https://www.duolingo.com/profile/jrikhal

[Guide] In which forum should I post my discussion?

Note: This guide has been approved by Duolingo staff.

Remark: If you do not understand English, see the list of guides for other languages at the bottom.

Before creating any discussion​, search for what you're about to write about with the forums' search-engine, if a discussion already exists about it => comment in said discussion, ​don't create a new one.

If no discussion about it already exists then use, in the given order, the following sequence of questions (stop as soon as you have a "yes" answer) to know where to post your "never posted before" discussion:

  1. will your discussion be related(*) to the use of Duo schools (=schools.duolingo.com)?
    • YES => First, open the Educators forum then create there your discussion.
    • NO. Then see question 2.
  2. will your discussion be a practice of another language than English --- language "L2"(†) --- that you are learning here on Duolingo?
    • YES: Hence your discussion has to be written in that other language!
      YES => First, open the "L2 from English" forum then create there your discussion written in that learned language, not in English.
    • NO. Then see question 3.
  3. will your discussion be written in another language than English?
    • YES: Does Duolingo have courses from that other language?
      • YES => Go to the forums for native speakers of that other language, and post your discussion in the relevant forum there.
        If needed, see the guide similar to this one, written in that other language (if it exists: see the list of guides for other languages at the bottom).
      • NO => First, open the general "Duolingo in English" forum then create there your discussion.
    • NO, it will be written in English. Then see question 4.
  4. will your written in English discussion be about or around(※) language L2(†) or specific to "L2 from English" course(†)?
    • YES ​=> First, open the "L2 from English" forum(†)​ then create your discussion there**.
      If such forum doesn't exist => post your discussion on the general "Duolingo in English" forum.
    • NO. Then see question 5.
  5. will your written in English discussion be one of: a suggestion to improve Duo, a question from an English native speaker about English, a question about language learning in general, a suggestion of a new course (never suggested before) for English native speakers(‡) or an "Activity"(††)?
  6. are you learning English and your discussion will be a practice of English that you are learning here on Duolingo?
    • YES: Hence your discussion has to be written in English!
      YES => First, open the "English from {your native language}" forum then create there your discussion.
      YES => If such forum doesn't exist => post your discussion in the general "Duolingo in {your native language}" forum. If that one neither exists, please wait for it to exist before posting your discussion.
    • NO. Your discussion being written in language English ​=> First, open the "Troubleshooting" forum (in English) then create your discussion there.

Moreover, if you're about to report a glitch in Duo system (thus, automatically, you answered "NO" to all the above questions. If not, then your discussion is not about reporting a glitch!) then fill a "Bug Report" form (with as much details as you can, cf. text in this form).
In addition to that, you can (no obligation nor need):

  • write a comment about it in the existing discussion about the glitch you're reporting, if there is such discussion.
  • If no such already existing discussion: you can create one, in forum "Troubleshooting" (in English), after having reported the bug through the form.

(*) whatever the language you're writing in
(※) this includes "activities" (like competitions, asking for corrections, etc.) specific to course "L2 from L1"
(†) replace “L2” by the name of the language your discussion is about or around
(‡) and, again, if such discussion doesn't already exists
(††) /!\Respect the limitation on frequency of such posts/!\ and, of course, not an activity relative to a specific course


Same guide for other languages.

If the language in which you're writing your discussion is not in the list, just change everywhere in the above explanations the word "English" by the name of the language you're writing into.

April 7, 2016

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