[Guide] In which forum should I post my discussion?
Note: This guide has been approved by Duolingo staff.
Remark: This guide applies if you're writing your discussion in English. If it's not the case, see the list of guides for other languages at the bottom.
Before creating any discussion, search for what you're about to write about with the forums' search-engine, if a discussion already exists about it => comment in said discussion, don't create a new one.
If no discussion about it already exists then use, in the given order, the following sequence of questions (stop as soon as you have a "yes" answer) to know where to post your "never posted before" discussion:
- is your discussion related(*) to the use of Duo schools (=schools.duolingo.com)?
- YES => Educators forum
- NO. Then see question 2.
- is your written in English discussion about or around(※) language L2(†) or specific to "L2 from English" course(†)?
- YES => "L2 from English" forum(†) (if it doesn't exist => general "Duolingo in English" forum)
- NO. Then see question 3.
- is your written in English discussion one of: a suggestion to improve Duo, a question about English, a question about language learning in general, a suggestion of a new course (never suggested before) for English native speakers(‡) or an "Activity"(††)?
Moreover, if you're about to report a glitch in Duo system (thus, automatically, you answered "NO" to the 3 above questions) then fill a "Bug Report" form (with as much details as you can, cf. text in this form).
In addition to that, you can (no obligation nor need):
- write a comment about it in the existing discussion about the glitch you're reporting, if there is such discussion.
- If no such already existing discussion: you can create one, in forum "Troubleshooting" (in English), after having reported the bug through the form.
(*) whatever the language you're writing in
(※) this includes "activities" (like competitions, asking for corrections, etc.) specific to course "L2 from L1"
(†) replace “L2” by the name of the language your discussion is about or around
(‡) and, again, if such discussion doesn't already exists
(††) /!\Respect the limitation on frequency of such posts/!\ and, of course, not an activity relative to a specific course
Same guide for other languages.
If the language in which you're writing your discussion is not in the list, just change everywhere in the above explanations the word "English" by the name of the language you're writing into.