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Glitchy last few days

Has anyone noticed that audio and 'peeks' are taking ages/ not loading at all? My internet is otherwise working fine

5 years ago

10 Comments


https://www.duolingo.com/tlpresn

This is a "glitchy" site. I am enjoying DuoLingo, but I frequently encounter slow load times (on two different computers- one a Mac/Safari, one a PC/Chrome), and tonight it is freezing up completely.

5 years ago

https://www.duolingo.com/Luis
LuisPlus
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Can you send us a screenshot of where it fails to feedback@duolingo.com?

5 years ago

https://www.duolingo.com/tlpresn

I'll try later when I start up Duolingo.

5 years ago

https://www.duolingo.com/bren
bren
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I looked into your accesses. You seem to be having problems with javascript. Please make sure that you don't have plugins enabled that affect JS.

5 years ago

https://www.duolingo.com/tlpresn

Thanks for the reply. On Macs, we just received warning to disable Java, but javascript is still enabled. I'll have to search my plug-ins.

5 years ago

https://www.duolingo.com/Luis
LuisPlus
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The "peeks" should now be fixed. This was a problem yesterday afternoon. Is that still happening?

5 years ago

https://www.duolingo.com/bren
bren
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I haven't seen any problems on our end over the last 12 hours. Please let us know if you are seeing these problems again and I'll look into it for you.

5 years ago

https://www.duolingo.com/Maladapted

Definitely still experiencing audio problems. It will start, stop, and then play again or sometimes, it starts loud and ends up soft (and vice versa).

5 years ago

https://www.duolingo.com/AthenAlces

Audio problems definitely. Either the audio takes forever to load and play, most often it starts twice at different times and words overlap each other and I can't understand what it's saying. Replaying doesn't help. Also the microphone sections sometimes won't pickup any audio and I'm stuck with a straight line. Only way to fix is a refresh and starting the lesson over - annoying.

5 years ago

https://www.duolingo.com/Luis
LuisPlus
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Have you tried restarting your browser?

5 years ago