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https://www.duolingo.com/BrookeOnyshko

I can't Advance. :(

Hey everyone, I just signed up with DL yesterday and have been trying really hard to participate within the website but i can't seem to advance in any way. I have done the placement test, lesson 1, and the first lock multiple times but after each one it jumps me back to the home page with nothing being changed. Can someone help me figure out why? Thanks for your help?!

4 years ago

6 Comments


https://www.duolingo.com/Princessbg2014

It could be a lag with the website or your computer try reloading your page. Being absolutely certain you haven't just been failing (which in that case it would not advance you and it thinks you are OK where you are) the test I would contact Duolingo by using the support button on the side of the page.

4 years ago

https://www.duolingo.com/BrookeOnyshko

I have tried reloading and re logging in. I've made it to the end of the tests multiple times. and i have emailed tech support.

4 years ago

https://www.duolingo.com/Princessbg2014

OK, if you have been reaching the end the maybe that is where it thinks you should stay at the moment. I don't know what else could be wrong unless you don't have a good connection.

4 years ago

https://www.duolingo.com/kristinemc

Are you behind a proxy or otherwise have a non-standard internet connection (such as satellite)? I was able to advance when we tested.

4 years ago

https://www.duolingo.com/BrookeOnyshko

im not completely sure. Im on my campuses internet

4 years ago

https://www.duolingo.com/kristinemc

This usually happens when you are using either a satellite connection or a traditional wired connection that is slow, or behind a firewall. Unfortunately, we can’t change that on our end. Please try using a different internet connection and see if you can get through the first lesson.

4 years ago