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https://www.duolingo.com/CnaomiRohr

Unfair! I lost my streak but I practiced within the day!!

This is completely unfair!! I was currently on Duolingo and they notified me that I lost my 20 day streak!! No lo creo.. Es imposible ..Terrible!! Estoy triste :-(

4 years ago

10 Comments


https://www.duolingo.com/Yamx
Yamx
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To maintain your streak, it's not enough to just be on Duolingo, you must earn at least one coin within a 24 hour period. (It goes from midnight to midnight in the time zone you were in when you first made your account). So if, for example, you were in the middle of doing a lesson, but hadn't finished it/gotten the points yet, then yes, you would lose your streak. :(

That said, there have been some problems with points getting registered lately, so if you are sure that your streak was taken incorrectly, you should contact the support staff about it.

4 years ago

https://www.duolingo.com/Dutta.Pachori

This morning i practiced three lessons in offline mode.. (made around 35 points). None is reflected when I joined wifi after 30 mins (no timezone change no day change - PLAIN FAIL)..... though my level progress is saved.

There are serious issues with offline sync mechanism of DL.....

Last time when I lost the streak ...my points were reflected in total score but streak was lost.... HELL

I lost 90+ days streak once and that was biggest low point in our relationship.

4 years ago

https://www.duolingo.com/Inglor

Could that be some problem with the timezone? I am not sure how Duolingo respects TZs, especially if you move around the globe.

4 years ago

https://www.duolingo.com/verte2013

Its really disheartening when that happenes, especially if you really try to maintain your streak. They should send out more alerts to the user when a streak is close to being lost!

Ruins the motivation to study daily when you go from 30/40+ days back to 1.

4 years ago

https://www.duolingo.com/SongbirdSandra

Sending an alert- especially for the new users- is a fabulous idea!
You should create a new thread and make that suggestion. :-)

4 years ago

https://www.duolingo.com/Dutta.Pachori

Dude, I have lost 93 days streak once and 20 days streak second time. DL is a dud in this department. They do not even acknowledge that there is a problem.

If it is clear that sync will not work ... we might have practiced online.

4 years ago

https://www.duolingo.com/MalloryBlaise
MalloryBlaise
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Did you actually finish whatever lesson/practice session you were doing? it doesn't count if you dont - I found that out the hard way haha

4 years ago

https://www.duolingo.com/SongbirdSandra

I hear ya! I lost a 21-day streak because I was new and didn't know lessons had to be completed before midnight. So, even though I was practicing for a half-hour before midnight...I lost my streak because I didn't finish the lesson until 12:05.  :-(

You have to do what I now do: add the missing days to your streak total to get your real streak number. Whatever my streak number currently says, it's actually 21 days longer. sigh

4 years ago

https://www.duolingo.com/Gottesanbeterin

I lost my 76 day streak and I did mine each day! yesterday I did do DL and apparently didn't use Wi Fi. :`(

4 years ago

https://www.duolingo.com/TheBryce

Were you practicing offline?

4 years ago