https://www.duolingo.com/afledos

Please HELP!

I just lost my 213 days streak.I didn't do my practice today but I'm sure I had my Streak Freeze equipped. In the past 10 days this happened to me again.Twice. Every time I practice i check so that my Streak Freeze is equipped and while I haven't had missed a day of practice,my Streak Freeze was used. I put a lot of effort to keep my Streak on and I believe this is totally unfair. In the past I had lost a long Streak again,but then it was my fault and of course I didn't complain.Now that it's not, I feel like I was robbed. Fellow Duo friends, whoever reads this, please upvote so that there are greater chances an admin sees it. Thank you all!

May 7, 2016

26 Comments


https://www.duolingo.com/germanwannabee

Wow, that must be horrible. I'm not sure what could have happened but if you go to the help page, they have a bug report section. Also, if you edit this to be in the troubleshooting forums, you might get a more helpful answer.

May 8, 2016

https://www.duolingo.com/afledos

Thanks a lot!It's now in the troubleshooting forum!I will also report it in the bug report section!

May 8, 2016

https://www.duolingo.com/Alf42

Dude, I lost my 371 day streak last month so I feel your pain. Streak loss happens. Keep on keeping on.

May 8, 2016

https://www.duolingo.com/afledos

Of course I will,but it leaves a bad taste when it's not your fault.Anyway it's all good.Thanks for the support man!

May 8, 2016

https://www.duolingo.com/Olaf_B

I think the best I got so far was a 7 day streak, and even losing that through my own fault stung. Losing 213 days? Eeeeeeek.

But: A streak of over 213 days is amazing. Be very proud!

May 9, 2016

https://www.duolingo.com/ViticellaV

I'm not sure, but is it possible that if you did some lessons but did not complete your daily goal, streak freezes can not be used? I've never tested it, but that sounds like what might be happening.

May 7, 2016

https://www.duolingo.com/hughcparker

No, the streak freeze works if you don't complete your goal, whether or not you've used Duolingo that day.

May 8, 2016

https://www.duolingo.com/afledos

Yes.I think "hughcparker" is right!But there is always a possibility of a silly bug due to silly reason.Thanks anyway guys!

May 8, 2016

https://www.duolingo.com/kevin.vaughn

I lost my 140+ day streak, even though my phone confirmed my work.

May 12, 2016

https://www.duolingo.com/MashaD.

Just happened to me :( :( :(

May 26, 2017

https://www.duolingo.com/acmodeu

Yesterday I also lost my 340+ days streak with Streak Freeze equipped!

May 9, 2016

https://www.duolingo.com/ivanamadic

Yesterday I also lost my 400+ days streak with Streak Freeze equipped. This should not happen :(

May 9, 2016

https://www.duolingo.com/NerdPhoenix

that must be horrible :(

May 10, 2016

https://www.duolingo.com/storkyboy

Just lost ALL my data, not just the streak ... Back to square one, not happy. Just filled out bug report and I hope they can restore it all.

May 12, 2016

https://www.duolingo.com/acmodeu

Strange, that there is not a single reaction from the helpdesk if there is any here... :-\

May 18, 2016

https://www.duolingo.com/kevin.vaughn

I put in an helpdesk order to duolingo and received no new information.

May 18, 2016

https://www.duolingo.com/afledos

Hey guys,I see we are many...let's form a union!Let's fight for justice! Lol ;-p

May 18, 2016

https://www.duolingo.com/acmodeu

Lost my streak today again. WTF?

August 9, 2016

https://www.duolingo.com/hughcparker

What's your daily target set to?

August 9, 2016

https://www.duolingo.com/acmodeu

30 XP per day

August 9, 2016

https://www.duolingo.com/hughcparker

And you did your 30XP yesterday? If so, what did you do? New skills, refreshing old skills, or the strengthen skills button?

I'm afraid I don't have an answer for what's happened, I'm just trying to spot a pattern.

August 9, 2016

https://www.duolingo.com/acmodeu

Of course I did. I strengthened skills.

August 11, 2016

https://www.duolingo.com/hughcparker

Hmmm. Could you post one of these graphs: ? You'll get shown it after you finish an exercise.

August 11, 2016

https://www.duolingo.com/acmodeu

Duolingo once again used my streak freeze and resetted my 90+ day streak to zero. :(

December 11, 2016

https://www.duolingo.com/Candy902233

I too just lost a not very long streak though I thought I turned on a freeze, how to correct? I got credit for doing the exercises but the streak reverted to 1.

May 1, 2018

https://www.duolingo.com/pentaan

Have a look at your "daily goal chart" in the desktop version of www.duolingo.com.

Probably, you did not reach your daily goal (50xp) two and seven days ago.

Tips for keeping your future streak
"Checked on your Streak freeze today?"
https://www.duolingo.com/comment/24771557

May 1, 2018
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