https://www.duolingo.com/profile/espil05

Streak Repair That Did Not

I lost my extensive streak due to a technical difficulty, and my iphone offered me to purchase a streak repair for $9.99. I chose to do so, and Apple accepted my payment. However, my streak was never repaired. How do I complete this or how can I contact Duolingo via telephone to fix this?

June 6, 2016

3 Comments


https://www.duolingo.com/profile/Cleeent

Try contacting bchan on her Activity stream. Lately, she hasn't been repairing people's streaks whose Streak Freeze didn't work as expected or who think they didn't miss a day (from what I've seen, the latter is usually a problem with connectivity to the Duolingo servers after a lesson is completed). However, she may be able to help you with a paid Streak Repair.

https://www.duolingo.com/bchan

June 6, 2016

[deactivated user]

    good day, please how do I contact her? I clicked on the link and it directed me to her profile with the only option to follow her.

    February 20, 2018

    https://www.duolingo.com/profile/jrikhal

    Hi Kasaba2n

    Cleeent's message is 20 months old. Since its publication, things have changed and writing directly to someone is not possible.
    If you encounter a bug, you'll have to fill this bug report with as much as precise details as possible.

    February 20, 2018
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