https://www.duolingo.com/rcamaren

student cannot log in

I use duolingo in my classroom. One of my students cannot login on her iPad; it tells her that her username and password are incorrect. They are not. She cannot receive an email to reset her password because our school filter blocks emails from outside our server. What can she do?

January 30, 2014

1 Comment


https://www.duolingo.com/bchan

This type of problem is better handled through a support ticket due to needing to pass back and forth account information. I see you have already created a ticket - I'll make sure it gets answered shortly. Thanks!

January 30, 2014
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