https://www.duolingo.com/cbatt

Sound

Just since a few days ago, when I've been doing Duolingo, the sound in the lessons isn't working so I can't pass any lessons because I don't know what to type when there is a "listen and type" step. Is this happening to anyone else or is it just my computer?

February 3, 2014

66 Comments


https://www.duolingo.com/aravantv

Same thing for me since the switch to the new interface. All sounds are working except the most important one: the one of the exercise where we have to write what we hear!

February 7, 2014

https://www.duolingo.com/Aise

Is someone looking into this? It really hinders my learning experience. I don't want to be rude, but so far the only thing we got is "no issues here", and I understand things need time to be looked into, but at least some info about if this issue is investigated or am I supposed to try and solve it on my own would be welcome. Big thanks.

February 7, 2014

https://www.duolingo.com/ataratus

I'm having the same problem. It seems to be related to the picture-type questions. If I get one of those, the foreign language sounds turn off.

February 9, 2014

https://www.duolingo.com/Okie77

I'm having the same problem with intermittent loss of sound. I am running Windows Vista and I recently updated the flash player. Could there be a connection?

January 23, 2015

https://www.duolingo.com/DanProwse

I have a similar problem, usually the sound works but then it'll just stop for ages and I'll fail the lesson because of it . . . not really ideal.

February 7, 2014

https://www.duolingo.com/ies777

Mine worked one time, and then it stopped for no reason. I just changed the settings so I don't have to do those listening questions.

August 17, 2015

https://www.duolingo.com/Aise

Well it does not look like anyone is looking into it or even bothering. No responses here, I have tried to contact the support individually and also no response. Shame. I had to turn off the sound and now I am only getting half the education... it's been over a month...

March 22, 2014

https://www.duolingo.com/cbatt

I don't have that problem as frequently as I used to but it still happens off and on and I don't know why. But I think it might have something to do with my computer. It's pretty bad.

March 22, 2014

https://www.duolingo.com/MireBerch

Same here on Firefox.

May 13, 2014

https://www.duolingo.com/ChristinaCheung

me too!!system cannot recognize my sound so that I cannot pass the course

February 4, 2014

https://www.duolingo.com/TimothyGeek

I was about to report this as a problem. This has been driving me crazy, because I'll be going along happily typing my solutions and getting them right (or wrong), and then suddenly I'm stuck, as if my speakers died RIGHT at the moment I needed them the most. Occasionally I'll guess and type something random as a response, but that doesn't usually work.

I don't want to turn off the speakers option, because I only run into that problem about 20% of the time, and I like to listen to the audio the rest of the time.

I use Windows 8 and Chrome.

February 8, 2014

https://www.duolingo.com/Nicofiesta

Same problem !! Please someone find a solution ..... :(

February 9, 2014

https://www.duolingo.com/scott.ryan1

happening to me too. SO frustrating!!

December 3, 2014

https://www.duolingo.com/svard

agreeeeeed(( I'm trying to resolve this problem by switching browsers, changing their settings (including about:config in firefox), but all my tricks don't work(((

February 6, 2019

https://www.duolingo.com/BessiW

i'm not sure if this is a permanent solution but i just did it and it works (for now). I went to the settings turned the speaker, voice autoplay and sound effects off, and then turned them on again. hopefully this works for you and continues to work for me.

November 3, 2015

https://www.duolingo.com/Phillbo

Sorry, I can't help you, but try posting this in the troubleshooting discussion section.

February 3, 2014

https://www.duolingo.com/Aise

I am having the same problem, checked everything, all works, even the duolingo "sound effects" play, just not the sound of the french class that I need to hear.

February 5, 2014

https://www.duolingo.com/pemerita

I am having the same problem. The sound was working yesterday and I have no problem getting sound in Itunes. Now I have no sound on the French lessons.

February 6, 2014

https://www.duolingo.com/Spandan013

Me too.

February 6, 2014

https://www.duolingo.com/Spandan013

Me too !

February 6, 2014

https://www.duolingo.com/lolikruckles

me too !!!!!!!!!!

February 6, 2014

https://www.duolingo.com/Sungate

Yes, i sometimes get sound on my ipad and sometimes not. It is affecting other apps' sound as well.

February 6, 2014

https://www.duolingo.com/sar334

Yeah the sound should be clear, but it isn't.

February 7, 2014

https://www.duolingo.com/Sungate

Tech support says to update foash but ipads don't do adobe clask...not sure why it is being profiled from the Apple Store.

February 7, 2014

https://www.duolingo.com/JohnStarr2

Me three. Sound works fine across the board except on "Type what you hear" Buttons don't work either. Chrome with AdBlock. AdBlock disabled for all duolingo domains

February 20, 2014

https://www.duolingo.com/andreadello

I am stucked too, but this problem comes up only on my office pc. Fortunately not in the one I usually practice on (my personal one), has anyone found out a solution?

March 13, 2014

https://www.duolingo.com/Hazem5

me too if anyone had a solution please post it but i think that this problem comes with the pc becuase i have no problem on my laptop

March 16, 2014

https://www.duolingo.com/RandaRose

Having the exact same problem here. No sound on the pictures. Very troublesome.

March 21, 2014

https://www.duolingo.com/adelaide_sargant

ME TOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO its so annoying

April 30, 2014

https://www.duolingo.com/seandodson

And me!

May 17, 2014

https://www.duolingo.com/chickenofthesea

Hi cbatt, it's happening to me! I have been using duoling for months now. Decided to add German to my languages about a week ago and now (from today!!!) I can't hear the "listen and type" step and also I can't see the images in an image question.....CRAZY!! Very frustrated

June 15, 2014

https://www.duolingo.com/cesarvales

same problem . usually i use the phone to listenig lessons

June 30, 2014

https://www.duolingo.com/KAlanaNess

I am having the same problem and had even opened an different account and it did not make any difference. I have written them now like five times and they have done nothing .The whole thing is pretty pointless with out the sound!!

July 8, 2014

https://www.duolingo.com/Nasch92

Same problem here. Everything was okay until I updated Flash Player it seems...

August 26, 2014

https://www.duolingo.com/MadWithMusic

I'm using duo lingo on my iPod (5th gen with ios7) and I have an issue too. With any of the listen and type, the volume is about the sound of the lowest possible system volume. It goes to regular volume as long as I just adjust the volume manually but it goes back to quiet volume at the next question. This glitch or whatever it is is getting extremely annoying to work with.

September 6, 2014

https://www.duolingo.com/juraj.vukic

same here :(

September 10, 2014

https://www.duolingo.com/antoniojack

same here

September 12, 2014

https://www.duolingo.com/simeon2640

same here

September 17, 2014

https://www.duolingo.com/ayyarj

Similar problem... All other sound works fine on my iPad, but Duolingo's sound is not playing. However, when I spoke an English translation into it, Duolingo 'heard' it and accepted it as correct, so apparently the problem is in playing any sound, whether questions to be answered or sound effects. It worked fine a week ago. Disappointing to see no response to many weeks of comments and requests for assistance.... All suggestions cheerfully received.

October 4, 2014

https://www.duolingo.com/simeon2640

I go all the way out of it and come back in and most times sound is restored. not a very good solution but might be good for the short term until they get it fixed

October 4, 2014

https://www.duolingo.com/Rosie14677

It happened to me as well!!! What do I do? Arghh, so annoying

January 11, 2015

https://www.duolingo.com/SilviaMenap

Well i had the same problem, no audio on chrome browser, what i did was to make sure i had the latest update on chrome. Therefore closed the the browser to the core (task manager force killed it) then tried again, didnt work.

Then, went and just googled "flash" the adobe website for flash came up and well, here its the trick, even thou it says that ur browser should have the latest version, sometimes simply it just doesnt, for xyz reason.

Solution, just click download last flash player, once downloaded, open the folder where its at, then force close the browsers ( all ) and then install the flash player. After this open up your fav browser and duolingo should work like a charm!!

BTW, make sure u just have ur speakear on a 2.1 or stereo setting, this site will not work on a 5.1 or 7.1 well thats what my mother board couldnt handle... so not sure if the site, the browser or the pc itself. cheers.

January 30, 2015

https://www.duolingo.com/lunule

Thanks - changing my setting to stereo instead of 7.1 is what fixed it. Thank you!

November 27, 2016

https://www.duolingo.com/poptropica2

yeah, i got a new laptop and the sound does not work. It works on youtube and any other websites I've tried but duolingo does not work on either firefox or chrome.

May 27, 2015

https://www.duolingo.com/mikallindoe

same

June 7, 2015

https://www.duolingo.com/Rosi523758

Yes, on my IPad. It works on my phone. Went to settings and Duolingo to look for sound options to fix problem, but no success.

June 27, 2015

https://www.duolingo.com/Jaybirdcrow

This is happening again with me. I get sound on some questions/activities but not all. And I do not get any of the "hooray" congrats type sound effects when finishing a lesson or leveling up. I've tried toggling sounds on and off, clearing cookies, signing out and back in, and nothing has worked.

September 30, 2015

https://www.duolingo.com/Jimq4

No voice on iPad. Was working then stopped intermittently, now never works.

November 9, 2015

https://www.duolingo.com/BenitaRuth

I'm also experiencing this problem - most frustrating when I'm doing a test!

December 26, 2015

https://www.duolingo.com/GoldenSoldier

Le pasa a mi también. Funciona en Mozilla, pero no en Chrome...por favor hacer el problema... It happens to me too..audio works in Mozilla, but doesn't in Chrome, please fix this..

February 13, 2016

https://www.duolingo.com/RikkiChadwick43

it happened to me

May 12, 2016

https://www.duolingo.com/TipsyBob

Go to sound settings on your computer and make sure your speaker set up is correctly configured.

For example, I had no voices on duolingo, my speakers were set to 7.1 surround sound, I don't have surround sound, i have 2 speakers only so i set it to 2.1 Stereo and now voices work.

September 29, 2016

https://www.duolingo.com/Dini385969

No sound on my iPhone. I have been using the app for 120 days. Run stopped was asked to pay £7.99 to continue with my run. However I can't as no sound.

October 28, 2016

https://www.duolingo.com/murrayav1

it is happening to me murrayav1

October 29, 2016

https://www.duolingo.com/murrayav1

I can't find a way to get help from Duolingo

October 29, 2016

https://www.duolingo.com/calculator991

I solved it this way.....if you are using the android app...go to settings, about phone, system update, and update it......

October 30, 2016

https://www.duolingo.com/jona_miller

I found ad block plus was stopping sound elements. I disabled block for duolingo and now it works.

November 2, 2016

https://www.duolingo.com/841869

not me

January 12, 2017

https://www.duolingo.com/841869

i not having this problem

January 12, 2017

https://www.duolingo.com/NairOrioli

The sound you hear when you complete a lesson is gone. Other sounds are gone. Some areas are covered up. What's happening?

March 4, 2017

https://www.duolingo.com/EmilieStal101

Yes, this is happening to me too. It is messed up. I tried restarting my computer and playing with the sound on duolingo but nothing is working. What do I do?!? Also this is on Chrome. Should I try a new browser?

March 27, 2017

https://www.duolingo.com/murrayav1

sorry to hear that I am using Duolingo through Google Chrome and the sound is fine good luck I hate it when the computer decides to have a mind of its own!

March 27, 2017

https://www.duolingo.com/kiwifolkmike

No sound at all across two computers - Chrome browser, Windows 10. Turned off Adblock, cleared cookies etc. all settings correct. Sound works fine on other websites.

May 2, 2017

https://www.duolingo.com/svard

I've just fixed it with browther Maxthon !))))

February 6, 2019

https://www.duolingo.com/Matthewforde1

Bududududu You are gentlemen.

September 8, 2017

https://www.duolingo.com/Lydia939008

It is happening to my husband. When he is to type what he hears the voice is a static sound and can not be understood. Sooooo frustrating because this happens near the end of a lesson so he can’t complete the lesson. He does get credit and can’t move on. Does anyone have a solution?

February 4, 2018

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