Why cant i get pass Basic 1??
i completed it 3 times but it says i havent completed it and i cant get to the next lesson
Because you haven't completed the lessons. You have to finish each lesson with 3 or less hearts remaining otherwise you have to repeat the lesson. The blue lesson book will have a small tick on it when you've completed it. The next lesson will become unlocked as soon as all the blue books in the first lesson have been completed and have ticks on them.
I am having the same problem on Basic 2, I complete one lesson 5 times yesterday and it would recognize it but when I check this morning it had recognized that I had complete the lesson. Are you working on a laptop? I am and my signal is weak so I wonder if that is the reason. Otherwise, it must be problems at the websites end.
You have to complete each lesson (book) with 3 hearts or less remianing. Ie 3, 2, 1 or 0 hearts. When you do that the lesson (blue book) will get a tick and show how many hearts it took to complete. The next lesson (blue book) should now become unlocked. Your stream shows you are 1 or 2 lessons into Basics 2.
Did you get a sad looking crying owl? Because if you did, you failed that lesson and you have to redo it. I suffered something similar a while ago and finished a lesson but the page took so long to refresh when it did I had to do the whole lesson again. Sometimes the server gets busy and I've noticed it's been particularly busy today - perhaps that's what is causing it.