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https://www.duolingo.com/profile/vivisaurus

New Student Management Feature (and a warning!)

Teachers using Duolingo for Schools are now able to reset their students' passwords for them!

Many of you have asked and had students forget their passwords, causing delays and issues in class. We have listened to your feedback and requests and have now enabled this ability. \o/ We are hoping that this will help you all have an even smoother school year. ;]

Of course, this means that you need to have extreme caution when joining classrooms "for fun" -- which you can of course do if you like, just make sure the "teacher" is someone you trust, as they will have the ability of changing your password, post on your behalf, changing your privacy settings, removing your profile, and make other changes to your account.

Joining a Duolingo classroom is completely optional, and we cannot take responsibility for any account issues caused by this if you choose to join one. However, if you suspect a user is abusing Duolingo for Schools, you can always let us know at abuse@duolingo.com (make sure you include evidence in form of links and screenshots), and we can take action on their accounts as well.

To see if you are in any classrooms (and to remove yourself from them), you can visit "Progress Sharing" in your Settings page. Here is the link. Your teacher will be notified, so only do this if you are not in an actual classroom!

Happy learning and let's get this semester going!

August 24, 2016

47 Comments


https://www.duolingo.com/profile/Bersalon

Thanks for the heads-up!


https://www.duolingo.com/profile/Zeke639868

on a plane that was arrested for trespassing the border


https://www.duolingo.com/profile/Ifphigenia

Given the fact that since this feature was introduced several accounts have been hijacked using classroom links could Duolingo please reconsider this feature.

I appreciate that teachers may have problems if a pupil forgets their password but maybe the solution to that is for the teacher to compile a list of students' passwords to be kept in a secure system for retrieval if needed. The teacher could then simply tell the student what the forgotten password is and everyone else would be protected against misuse.

Surely the security of the hundreds of thousands of non-student accounts is worth consideration also? and it is no good saying that a warning was issued when the feature was introduced, because the majority of users have no reason to read the educators forum at all and therefore, remained and still remain unaware of the change.

There is a world of difference between allowing a trusted friend to see your learning activity, particularly if you have no private information other than a dedicated Duolingo email address on the account and giving anyone, however trusted, control over fundamental changes to your account.

Furthermore, once a trusted friend's account has been compromised, even if you have no problem with giving the friend that power, knowing that they won't use it, you have no reason to realise that it was not the friend but the usurper who had issued the link.

Please Duolingo, for the benefit of the majority of your users, reconsider this insecure and easily misused feature. Thank you.


https://www.duolingo.com/profile/herszky2

Why can teachers post on your behalf...


https://www.duolingo.com/profile/Ifphigenia

A very good question @herszky2!


https://www.duolingo.com/profile/ISpeakAlien

Also, maybe sharing classrooms shouldn't be allowed.


https://www.duolingo.com/profile/Ifphigenia

A good suggestion but I doubt Duo will take any notice of it, they don't seem to care about anybody outside the "Schools" section. Very poor in my view.


https://www.duolingo.com/profile/ISpeakAlien

I slightly remember seeing something related to the rule, but I'm not sure.


https://www.duolingo.com/profile/Ifphigenia

As far as I'm aware, all that happened was that the mods removed any posts in the General Forum, which asked people to join a classroom. I don't know of any other steps which have been taken to protect ordinary users and this is not much use as it takes seconds (quite literally) to hijack an account but could be hours before a mod sees the post.


https://www.duolingo.com/profile/Pablo__Ruiz

Thanks for posting this i don't wanna lose my progress


https://www.duolingo.com/profile/jpsteele64

I'm new to duolingo. I set up my classes, and then I noticed there were 2 new learners with strange user names that I did not recognize. Are our classrooms open to just anyone to join? How can I know who these people are? Thanks.


https://www.duolingo.com/profile/damonick3676

Well if they have the class code then yes I know because I have 7 accounts 2 of them are from my students so I used one account that was not invited and typed in the code it let me in.


https://www.duolingo.com/profile/opakai

DL is catchy and this classroom feature is great. I would have a suggestion related to the classrooms: when the teacher checks the "Leaderboard" it would be nice to have the evidence of only those XPs which are gained in the corresponding language. For example, I have students which use DL to learn on their own a different language from the one which we learn in the class. The displayed XPs for these students are confusing, because the weekly/monthly achievements contains the XPs gained in all the languages, not only in the classroom specific language. So it is hard to follow their evolution. Thank you!


https://www.duolingo.com/profile/swalker83

When you are at the schools.duolingo.com website, open the classroom, then click "classroom settings" in the menu on the left side of your screen. There you can set the classroom language. This way you can limit the information you receive from Duolingo to just that language you want to focus on.


https://www.duolingo.com/profile/JuanCRecinos

How can the passwords be changed by the teacher? In my school, students have their own school email, but it blocks outside emails, so they will not get the email from "forgot password".


https://www.duolingo.com/profile/allenfrang

That is really great. Additionally, I would really like for the assignment XP to be more flexible, would be nice to have something between 200 and 1000 xp, something like 300, 500 and 700 would be nice for those students that want more practice but not so much that it bogs them down. I know for now this can be achieved with shorter 200 xp assignments or very long 1000 xp ones, although I have noticed that when assignment deadlines are either too soon or too far in the future, pupils tend to give up on them or forget about them. Again what a great feature guys!

Edit: well, as a casual classroom owner I am not sure I want this kind of password responsibility :D


https://www.duolingo.com/profile/swalker83

I was thrilled to discover this new feature for teachers! It has been a lifesaver this year and makes getting my younger students on Duolingo much more realistic. I used to spend countless hours outside of work responding to parent and student requests for help regaining access to their accounts. Now instead of multiple emails explaining the password reset process and then having to help kids remember the password to their school email address I can just click reset and fix the problem in moments. This is especially helpful as my students have often mis-typed their school email address when we initially set-up their Duolingo accounts which then makes the traditional email link for reseting a password impossible. Students would be devastated when they realized the problem and had to lose all their progress from the previous year and set up a new account with their email address correctly typed. Thank you Duolingo again and again for this new feature!


https://www.duolingo.com/profile/Masy6661

Right now, I'm quite frustrated that My Italian teacher mispronounces some words and this makes for me impossible to understand her.


https://www.duolingo.com/profile/Culbertson3

I like the way u think


https://www.duolingo.com/profile/jeffrey.jo7

This was a big help for my kids, many of whom don't take things seriously at first. So, the ability to help them with their passwords was great!


https://www.duolingo.com/profile/jorma1998b

I have a different problem. A student created his account using a classmate's name and adding #2; but using his real email. I want to either (a) rename the userid or (2) create a new account; I guess DL won't allow opening a 2nd account with the same email. And it is probably impossible to change a userid. What options do I have? I'm not talking about passwords, just userids.


https://www.duolingo.com/profile/vivisaurus

You mean username? The student can do that in their settings on Duolingo (type in a new one and hit save) -- but it will only work if the username is not already taken by someone else.


https://www.duolingo.com/profile/lydiaholl

This password re-set is a great new feature! Thank you from all of my students! And me! Lydia


https://www.duolingo.com/profile/KimberlyMc865275

I have been using the new assignments tool where you can do a start date and end date. For the past 2 weeks, several of my classes are opening on the start date, but several of them are "pending". I was told my someone from Duolingo to not do anything with the "pending" assignments so they can see what is going on, but no one has responded to my messages from last week. How do I get you the information so you can see what is happening? My students are working on the assignments over the weekend, but it is not counting because it is not open. Help would be appreciated.


https://www.duolingo.com/profile/MmeSraTupaj

I have had this problem and it has not been resolved. Any updates? It has meant that I cannot schedule assignments to start but have to make them start "now".


https://www.duolingo.com/profile/NaveelKabi1

I would just like to mention something hypothetical: a student could hack into a teacher's account and then start wreaking havoc.


https://www.duolingo.com/profile/michael263514

How do u sign out of someone else account


https://www.duolingo.com/profile/marjoriego731232

go to the name and you will see log out and simple just like you log out of yours


https://www.duolingo.com/profile/ISpeakAlien

You can only sign out of your own account.


https://www.duolingo.com/profile/Ifphigenia

Sadly, not true. If anybody has control over your account in the way this system allows, they can change your password, sign out and you will be unable to sign into it yourself as your original password won't work, you will be locked out of your own (now hijacked) account.

Despite this Duo does nothing to change the current insecure system to a more secure one.


https://www.duolingo.com/profile/ISpeakAlien

I thought the user was asking about normal, non-school accounts.


https://www.duolingo.com/profile/Ifphigenia

I think they were but if someone hijacks your account using this facility for teachers but actually available to anyone to misuse, then they would have the same powers over your account. Hence my annoyance with Duo refusing to take the problem seriously.


https://www.duolingo.com/profile/alex130800

como puedo conseguir mis estudiantes


https://www.duolingo.com/profile/BrandoFavela

Parabéns e muito obrigado.


https://www.duolingo.com/profile/Steve833643

What if I, the teacher, am not receiving any emails?


https://www.duolingo.com/profile/damonick3676

I remember you I saw your name your my friend deepak’s only friend.

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