https://www.duolingo.com/Lacedaemonius

Streak not carrying over? *unresolved*

So I've just returned to duolingo after a hiatus and streaks aren't working as I expected. Namely, I have what I thought to be a 4-day streak (img: https://i.imgur.com/olIKz6p.png ) but the gui displays only 1-day, suggesting that the streak was reset. Can someone explain why this is, and if there's any settings I can change to make it more consistent?

Also, is text formatting supported on the forums?

August 28, 2016

17 Comments


https://www.duolingo.com/SteffiBookworm-

Regarding the text formating the are some informations on No. 10 and 11. of this post: https://www.duolingo.com/comment/1426103 Have you been connected to the Internet during those days? Even if you're practising offline you need to be connected at least once per day so that your progress is synchronised.

August 28, 2016

https://www.duolingo.com/Lacedaemonius

Thanks for the formatting info! To answer your question yes, I've been using the web application exclusively and have never lost my internet connection.

August 28, 2016

https://www.duolingo.com/SteffiBookworm-

How strange, but then I have no idea what could have gone wrong, sorry. Which app have you been using? Im using Android and never experienced such a glitch. Would it be better to place this into the troubleshooting forum, maybe you would get more responses there?

August 28, 2016

https://www.duolingo.com/SteffiBookworm-

Please see jimnicholson reply, I have not thought of that ;-) My goal is only set to 10 per day

August 28, 2016

https://www.duolingo.com/Lacedaemonius

I'm unsure if it notifies you for replies others make to the thread, so just in case here's my quoted reply to his comment:

"My goal has been at 20xp for the last ~3 years, so I'm certain that I've hit it for each day."

August 28, 2016

https://www.duolingo.com/SteffiBookworm-

Last hope to solve this riddle gone...

August 28, 2016

https://www.duolingo.com/jimnicholson

What is your daily goal set to?

If 30, then I would expect a one day streak.

Although I am puzzled by the dot being filled. Did you lower the daily goal since yesterday's lessons.

August 28, 2016

https://www.duolingo.com/Lacedaemonius

My goal has been at 20xp for the last ~3 years, so I'm certain that I've hit it for each day.

August 28, 2016

https://www.duolingo.com/jimnicholson

Ok, so if you click yesterday's dot (on the web site), does it show 20 or more?

(I find it a bit hard to tell on the picture, from the way they have drawn it, whether it is over or under)

If it does show 20 (or more) then I really have no idea. Unless you played with your timezone setting while using the mobile app (on Android)?

August 28, 2016

https://www.duolingo.com/Lacedaemonius

Just checked, it's at 20xp exactly.

August 28, 2016

https://www.duolingo.com/jimnicholson

No idea then.

But I can confirm that your post is now in the Troubleshooting forum.

August 28, 2016

https://www.duolingo.com/Lacedaemonius

ty

August 28, 2016

https://www.duolingo.com/SteffiBookworm-

Yes, it is now in troubleshooting English. I scarcely look for posts that already have replies, would it be an option to add "unresolved " to the title?

August 28, 2016

https://www.duolingo.com/Lacedaemonius

done, good thinking

August 28, 2016

https://www.duolingo.com/SteffiBookworm-

Maybe a bug report along with a screen shot of your daily goal static from the start page and the setting of your goal? https://support.duolingo.com/hc/en-us/articles/204728264-How-do-I-report-a-bug-

August 28, 2016

https://www.duolingo.com/Lacedaemonius

Update: https://i.imgur.com/gkIvw6B.png I didn't get a picture of it before, but the chart was earlier today (iirc) showing 0xp at the Saturday (土) mark, in contrast to the above pic. Maybe there's a correlation between time of day and schedule report? Will check tomorrow.

August 29, 2016

https://www.duolingo.com/savourtardis

Early this year I encountered some sort of possibly similar bug where the chart switched between showing me as having missed some days and my actual activity. If I remember correctly, there seemed to be some correlation with switching language courses (all from English at that time) and/or refreshing the page. Not sure that I can help you much, though.

August 30, 2016
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