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  5. "I am thanking the customer."


"I am thanking the customer."

February 7, 2013



Since there seems to be a large variety of words to choose for the word "customer" I decided to ask my German friend about them and when might be best to use each word. I'm copying and pasting what she said here in case anybody else was wondering too.

In a shop you would call a customer a Kunde, in a restaurant it's a Gast (guest) and if you're a freelancer it can be Kunde or simply the Auftraggeber (assignment giver). If you sell goods to a company, it's an Abnehmer (taker). In social work, law, psychology, ect, they have Klienten (clients). In a museum you would address them as your Besucher (guests).

Benutzer is an user (e.g. software user). Verbraucher is the whole group of people who consume things (consumers, also Konsumenten). This is mainly used e.g. in e.g. texts like "Verbraucher need to be careful when selecting a energy contract, says the ministry."

Käufer is simply "buyer". You can call someone in a shop a Käufer, but more professional nowadays is Kunde. It is a simple wording difference like in English as well (buyer vs. customer - which sounds better being used for the company).

Hope that helps!


thanks, very useful


Is Kunde a 'weak' noun (or however it is referred to - i.e. one that takes an (e)n in all forms apart from the masculine nominative? Would someone mind briefly spelling out this grammar rule as I'm a bit unclear on it. Thank you in advance


Yes, "Kunde" is a weak noun. In fact, most masculine nouns ending in "-e" belong to this group.

For a more detailed explanation, google "these are all masculine and include all nouns". (For some reason, I can't link directly to the book, sorry).


@Katherle: you can't link to it because duolingo doesn't correctly escape the ampersand character. It's a bug.


It works if you use a url shortener such as http://goo.gl


Yes, true. Sometimes you can also just leave out all parameters that start with an ampersand (i.e. all but the first one which starts with a question mark)


Thanks for the explanation and the link! Test:


Edit: Awesome, it works! :)


Thank you very much!


why is this dative?


Danke is one of these verbs that always leads to a dative object.


Essentially, danken is a "to-verb" in that it literally means "to give thanks to" which results in the direct object being dative.



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