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- How do I speak to an actual s…
How do I speak to an actual site manager?
I'm having issues with my account and my duo classroom merging. How do I actually speak to a real person in real time to solve the issue without deleting all my accounts?
7 Comments
How do I actually speak to a real person in real time
There is no such service on the free website that is Duolingo
If you describe precisely (with screenshots, can't hurt) your issue, you'll be very likely to have help either from other users or from a staff member.
Having a look to the Duo Schools support page can help too.
Having a look to the Duo support page can help too (for example for screenshots, if you don't know how to do that).
Looking at (and searching inside) the Educator forum may also have answer(s) to your issue.
2732
We also keep an eye on the forum. As jrikhal says, if you are very specific in your post about the issues you are experiencing, we'll try our best to help you!
2732
I can look into that, but it is possible that those do not count towards schools points in its current state. Reasons may include that it is a very new feature only launched in 3 languages for now and available on iPhones only, and those features could be "abused" by some students to accumulate XP. Is it possible for you to, for now, give them credit for finishing and unlocking the conversations? Hope it has not caused you too much trouble!
2732
OK: right now, we are not counting chatbot points, but I believe we will eventually count them toward the XP goal.