The translation does not seem right.
Because the english sentence is passive in contrast to the danish one.
And "got help" is marked wrong
Snedronningen. I guess it's called The Snow Queen in English :)
Would "blev hjulpet" also work here?
Yes, that's correct.
'got help from' works well would it be marked wrong?
"got help from" is added as an alternative, so hopefully not.