https://www.duolingo.com/profile/Frenchstudent11

I can't log into Duolingo from Ipad app!!!

I can't log in!!!!!

February 15, 2014

77 Comments


https://www.duolingo.com/profile/AnkitGupta815286

Its been 2 years but anyways. I tried this workaround. Everytime i opened the app it asked to either discard progress or create profile. so to login, i clicked on create profile...entered some random values like asdasd.com mypassword etc etc. You will be logged in...now just logout and now select I already have an account......Eureka ..Eureka

June 15, 2016

https://www.duolingo.com/profile/lubomir2014

this works!thanks, duolingo buddy

November 28, 2016

https://www.duolingo.com/profile/hstarnes

how do you log out?

March 6, 2017

https://www.duolingo.com/profile/DonXico

Exactly, this one actually works. For those who get the "Create account" only. Do this trick, it works like a charm.

October 22, 2016

https://www.duolingo.com/profile/carey911086

I do not get the create an account option, it just goes straight into a beginners untouched profile with NO options to log in. Not fun having an ipad purchased to use this app easier and then not be able to use Duolingo on it.

April 4, 2017

https://www.duolingo.com/profile/Johnmags281264

I just signed up but won't accept my log info in the app

June 21, 2014

https://www.duolingo.com/profile/katlady10-1

I recovered my status on Duolingo only on my laptop. could someone please tell me how to open the ap on ipad?

January 23, 2015

https://www.duolingo.com/profile/LeandroBorgesBR

Close session, close app, start the app, choose "I have an account" other than "Start" in the first screen.

August 21, 2015

https://www.duolingo.com/profile/pmullen1954

perfect answer, thank you.

August 5, 2016

https://www.duolingo.com/profile/Lisa552626

So the one answer was close. You have to close the app on any open device and then on the apple device open the app, go to settings and "sign out". Then you can reopen and say you already have an account

January 25, 2016

https://www.duolingo.com/profile/DonnaGrego

I did the sign out and sign in again as existing user. I was able to connect but lost my 200+ day streak and my lingots. It's like DuoLingo has me as two different people. Can't get my records synced.

March 26, 2016

https://www.duolingo.com/profile/DonnaGrego

The above answer works. I had set up two accounts with different passwords, one on my iPhone and another on my computer. I normally use the iPhone for DuoLingo and had forgotten about the other (except that was the password I was remembering). When I put in the right PW I got to the iPhone one with my streak, lingots etc.

April 21, 2016

https://www.duolingo.com/profile/lubomir2014

bullshitt

November 28, 2016

https://www.duolingo.com/profile/Rodster5

THANKS! I wish this answer could be bumped to the top of this so folks could see it is a relevant and quick fix. It helped me.

February 28, 2017

https://www.duolingo.com/profile/carey911086

There is no close button, not even an account button. Just Learn, Clubs and Shop

April 4, 2017

https://www.duolingo.com/profile/Luis

Are you sure you are typing your password correctly? Have you tried reseting it?

February 15, 2014

https://www.duolingo.com/profile/shapiro_jd

I just downloaded the iPad app but I am an existing user. There is no option to "login" on the iPad app. It makes you create a new account. No solution yet??!

August 30, 2014

https://www.duolingo.com/profile/MirageSeek

Ok, here's my story , I had my login to duolingo app through my facebook account , when I formated my mobile and installed the app again I was shocked that i'm no longer able to login my account , it was all ok via web . So what I did is that I requested a new password (only works when using website) then went to my apps setttings , cleared all data of duolingo , uninstalled it , reinstalled, cleared data again , then waited a while (it was 5 hours from changing password) then used my facebook email + the new password to login via my mobile .. It worked !
It was a long process but I gained back my level 12 account . Hope this helps someone..

February 13, 2015

https://www.duolingo.com/profile/MaFehFagundes

It helped me. Thanks a lot! It seems you need to do this if you created the accound using Facebook. The app will not recognize your Facebook info to login, until you request the password change (I changed to the same password, so the only the process is necessary).

May 20, 2016

https://www.duolingo.com/profile/SabaG27

thank you so much

November 16, 2016

https://www.duolingo.com/profile/DavidOuellette2

I don't want to create a profile but I still want to continue with my language programs. Doulingo won't allow me to do so without creating a profile first. So I did try to create a profile and it won't take my info! It keeps telling me that My email is already an existing email....uh duh! I know that! Why can't I use my Existing email to create a duolingo profile??? Don't have the patience to create another NEW Email for this app!

April 20, 2016

https://www.duolingo.com/profile/perbjorkhem

Ok I got the same problem. Go to social. Then choose settings. Then choose sign out. Then you can login and suddenly Duolingo can connect. Bug!

June 18, 2016

https://www.duolingo.com/profile/freediverx

Seriously? Nobody can answer this question?

December 17, 2014

https://www.duolingo.com/profile/LeandroBorgesBR

Close session, close app, start the app, choose "I have an account" other than "Start" in the first screen.

August 21, 2015

https://www.duolingo.com/profile/Juancito1948

That sounds so simple. I got logged out because I tried to set up 2 factor identification on my mac and decided it was way too much trouble. So when I went back to Duo, it opened as if I was a new user. THERE IS NO OPTION for I have an account. It just lets me say I am a beginner or not a beginner. Any specifics on where to go on that screen? Gracias en adelante

October 18, 2016

https://www.duolingo.com/profile/konzet

This does not work. There was no option to close the session. If you close the app and restart, you don't get the choices that you mention.

March 16, 2017

https://www.duolingo.com/profile/Erik Fältin

I have the same issue, but on Android. When opening the app I got stuck on the page where you choose how frequently you intend on using the app. When trying to choose any alternative, I get a message saying it can't connect. So I tried fully closing the app and then start it up again, this gave me the same page. After this I tried to reinstall the app.

This at least took me to a new page (the sign in or create new account page) when again starting the app. If I try signing in with my existing account, it just resets my information after pressing sign in. I therefore went on to try reseting my password, which worked perfectly. I am 100% sure I'm using the right details since I'm able to sign in here, on the website (even on my phone).

I have no idea why this is happening and I would be very grateful for any help!

(HTC one m7, Android 4.4.3)

January 10, 2015

https://www.duolingo.com/profile/katlady10-1

I give up. I have been able to recover the status on my laptop but have spent way to much time trying to recover it on my ipad. What is the problem? Could someone tell me how to get the ap to open on ipad?

January 23, 2015

https://www.duolingo.com/profile/mdtorress

I can't log in with my user name and password in Duolingo for iphone either. The first time I used the iphone for duolingo was a long time ago with other id. Now I trying to change it to the new one so I can keep my progress and I can't!

April 24, 2015

https://www.duolingo.com/profile/LeandroBorgesBR

Close session, close app, start the app, choose "I have an account" other than "Start" in the first screen.

August 21, 2015

https://www.duolingo.com/profile/konzet

This does not work. There was no option to close the session. If you close the app and restart, you don't get the choices that you mention.

March 16, 2017

https://www.duolingo.com/profile/MichaelT.H

Hey guy this was reported a year ago .. Do you actually read this forum?

August 11, 2015

https://www.duolingo.com/profile/LeandroBorgesBR

Close session, close app, start the app, choose "I have an account" other than "Start" in the first screen.

August 21, 2015

https://www.duolingo.com/profile/konzet

This does not work. There was no option to close the session. If you close the app and restart, you don't get the choices that you mention.

March 16, 2017

https://www.duolingo.com/profile/MarilynKelly

I tried all of the suggestions but nothing worked for me. I finally logged out and started all over again. I took the placement test, created a new profile and pretty much ended up right back where I was. This was a very frustrating experience. I would like to know what triggered the lock out in the first place.

February 3, 2016

https://www.duolingo.com/profile/DavidOuellette2

I want to continue with my duolingo French courses but after basics, it says I must create a profile. When trying to do so by typing in my info i.e. My email... It says that my email is already Taken, huh? Do I need to set up another email in order to use duolingo?

April 20, 2016

https://www.duolingo.com/profile/MiriamCaulas

Me neither

April 20, 2016

https://www.duolingo.com/profile/Gititgitit

I just downloaded the app after trying duolingo earlier and creating a profile. Now I am told that my email address is already in use so I cannot create a profile.

May 27, 2016

https://www.duolingo.com/profile/mutleyl

I cannot connect to durolingo today

June 30, 2016

https://www.duolingo.com/profile/mutleyl

I cannot connect to durolingo today

June 30, 2016

https://www.duolingo.com/profile/mutleyl

I need to connect today and cannot log on help me

June 30, 2016

https://www.duolingo.com/profile/Luis

What are you experiencing?

June 30, 2016

https://www.duolingo.com/profile/Karen893998

I have the duo lingo app I cannot log in I keep doing the same basic one over and over Then it says .. you need a profile I have one P,ease help

November 20, 2016

https://www.duolingo.com/profile/SabaG27

Go to my apps setttings , clear all data of duolingo , uninstall it , reinstall, clear data again , choose "I have an account".

November 20, 2016

https://www.duolingo.com/profile/lubomir2014

me too!!!

November 28, 2016

https://www.duolingo.com/profile/KennRobers

I finally found the way to log in on an ipad/iphone. It is hidden well. I went to the "clubs" option on the bottom of the screen. There it will ask you to create a new profile. If you look in the upper left at that point, you will see a disabled looking bit of text that says "Profile". If you click on that, it will take you to a screen where you can choose the "I have an account".

January 25, 2017

https://www.duolingo.com/profile/DavidJaynes

Thanks so much. What a ridiculous place to put the profle/settings link.

January 27, 2017

https://www.duolingo.com/profile/cindy276382

Thank you! You gave the best and complete answer! It shouldn't be so difficult

March 22, 2017

https://www.duolingo.com/profile/Silvia-mart.29

Thank you!

February 28, 2017

https://www.duolingo.com/profile/carey911086

Thank you Ken. Yes that worked a charm. As David said that's a ridiculous place for it. Du är ett geni.

April 4, 2017

https://www.duolingo.com/profile/GregDrejza

Your instructions worked perfect! Thanks

September 7, 2017

https://www.duolingo.com/profile/jmeltonga

I just upgraded to new iPhone and I too could not sign in with the app without signing in as a new person. I am so happy you shared with all of us.

November 20, 2017

https://www.duolingo.com/profile/Fatine22065

laat maar hij doet het al

February 12, 2017

https://www.duolingo.com/profile/alcor84

I can't login in. I have iPad with iOS and there isn't the Buffon 'i have already an account' . How can I solve ?

February 17, 2017

https://www.duolingo.com/profile/DavidJaynes

At the bottom choose the "clubs" icon, then when it changes to the club screen a "profile" button appears in the top left corner.

February 17, 2017

https://www.duolingo.com/profile/konzet

No it does not appear.

March 16, 2017

https://www.duolingo.com/profile/Adora792218

I can't log in and I have not changed devices. I keep having to practice the same modules and the program won't let me move forward.

February 19, 2017

https://www.duolingo.com/profile/carsonpaula

I'm a teacher. I'm using Duolingo for schools. I created two classrooms and sent students invitations. They have all signed up. I want them to practice in class where I only have iPads shared with the whole division. I downloaded the App in each device BUT MY STUDENTS CANT SIGN INTO THEIR ACCOUNTS!!! I can't use Duolingo as a teacher if my students can't use the iPads. HELP!

March 2, 2017

https://www.duolingo.com/profile/dunlop_3605

Under "I want to learn" I do not see Japanese listed.

May 21, 2017

https://www.duolingo.com/profile/Hanna162599

Thank you! After three years you would think they would’ve improved the app but thank you for the workaround.

July 22, 2017

https://www.duolingo.com/profile/brigitte329173

Can l use my safari duolingo password and email in the app diolingo

August 4, 2017

https://www.duolingo.com/profile/val626351

Neither can I can anybody please help?

August 14, 2017

https://www.duolingo.com/profile/Lora780205

I have already been using the Duolingo app on my iPad for Spanish for about 6 months. As of today, when I click on the app icon, it will not activate. I can still use it from my iPhone, just not my iPad. I prefer to use the iPad because it is easier to see.

October 25, 2017

https://www.duolingo.com/profile/Frenchstudent11

Well, I made a new account, but somehow I can still log in from safari. And yes, I checked my username and password

February 15, 2014

https://www.duolingo.com/profile/21stCentur1

Ironically, I was going to comment, but it wouldn't let me log in... I think I've figured out the problem. Whenever I change my user name from the original username Duolinguo gave me in "Settings" on the Duolinguo app, it won't let me login. I have had this happen on two accounts. Thank God, on my original account I haven't logged out, but I know trying to log in on the forums was impossible, but as long as I'm still logged in on my phone I'm okay.

April 14, 2015

https://www.duolingo.com/profile/LeandroBorgesBR

Close session, close app, start the app, choose "I have an account" other than "Start" in the first screen.

August 21, 2015

https://www.duolingo.com/profile/EdwardBlac4

YOU KEEP SAYING "CLOSE SESSION etc" How the XX**&&!!! do I close session?

January 11, 2016

https://www.duolingo.com/profile/Lisa552626

You have to "sign out" too before it will give you this screen. It is under settings

January 25, 2016

https://www.duolingo.com/profile/Belle164367

No, that does not work. After restart, you are asked to either discard progress or create profile! No other options!

September 4, 2015

https://www.duolingo.com/profile/LeandroBorgesBR

No, it works, just did it again in my iPad and I can continue with all previous sessions.

September 4, 2015

https://www.duolingo.com/profile/Arianna420588

No way Leandro, I get the same options Belle is saying.

October 8, 2015

https://www.duolingo.com/profile/journal

Leandro you are correct. It does work. I have been getting a notice that my email has been taken when in fact it was MINE. OK on PC not on iphone.Your corrective action got me back. thank YOU!

December 5, 2015

https://www.duolingo.com/profile/journal

Leandro. I did in fact get back on the phone however I did not get back to my latest level. I am now at level 4 with 269 days. the days are correct but it seems as though I have to go through all the lessions again to rebuild the history...if I learned anything it should go faster the second time around.

December 5, 2015

https://www.duolingo.com/profile/konzet

This does not work. There was no option to close the session. If you close the app and restart, you don't get the choices that you mention.

March 16, 2017

https://www.duolingo.com/profile/LeandroBorgesBR

Close session, close app, start the app, choose "I have an account" other than "Start" in the first screen.

August 21, 2015

https://www.duolingo.com/profile/Juancito1948

no idea why you keep saying the same thing over and over. Those options are not available or no one would be asking this question.

October 18, 2016

https://www.duolingo.com/profile/konzet

This does not work. There was no option to close the session. If you close the app and restart, you don't get the choices that you mention.

March 16, 2017
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