1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Microphone problems

https://www.duolingo.com/profile/AgentD1

Microphone problems

On some lessons, certain questions where you need to talk in the microphone are not being checked. When you answer normally, nothing happens. It just stays on the question and the only way to get out is by hitting I don't want to use a microphone. Please fix!

February 15, 2014

42 Comments


https://www.duolingo.com/profile/Brookland

There are many of us who have reported these microphone problems...PatriciaJH's description of the circle matches my experience exactly. Without the audio side of Duolingo working properly I have discontinued using until they decide to fix it. As it's a free programme it feels churlish to complain but on the other hand the audio really is a vital element. Learning a language without the aural side of it is not very effective. Prolanguages/proidiomas is worth trying - there is a cost, but it's relatively small for what you get.


https://www.duolingo.com/profile/tracyface99

I'm just glad to know I'm not the only one having these problems.


https://www.duolingo.com/profile/Claire4roma

My mic worked but now when I click to use it, it jumps ahead and marks me wrong before I have time to speak! Anyone else experiencing this? Help please!


https://www.duolingo.com/profile/AlanBrown682997

Did you get this resolved, it's happening to me


https://www.duolingo.com/profile/Tanne982089

Same here! Before I get the chance to say a word, I get "hmm that sounds wrong" So I loose all the hearts unless I always practise without talking practise. Did anybody got this fixed?


https://www.duolingo.com/profile/robin18

oui. moi, aussi. c'est tres frustrating. have tried different mics, decided that it must be the software.


https://www.duolingo.com/profile/Valkenier

Same for me. On the android app..


https://www.duolingo.com/profile/Aja_Aja

are people still having microphone issues? Mine isn't working


https://www.duolingo.com/profile/laela902585

This is definitely still happening on Chrome. My android device does fine, but on the laptop the first 1-3 speaking exercises of each lesson don't register my voice after the first few words. I've already completely dumbed down my spoken fluency in hopes that the pauses will help them to understand me (I'm re-learning) and it's still not enough.

If I have to go mobile only I guess I will, but the translation exercises are much better on a laptop.


https://www.duolingo.com/profile/wclayburn

Come one - get this fixed please - it worked fine on Safari, now I've been forced to use Chrome, as you no longer support Safari, and the audio part is next to useless especially in the timed practice.


https://www.duolingo.com/profile/Jennie269348

Works fine on Android but every time I use my computer the microphone doesn't work properly.


https://www.duolingo.com/profile/PatriciaJH

I have the same problem, and it's obviously a bug, as the sound level never changes (the boundary across the circle between light blue and dark blue stays steady in the middle), the mike is fine on previous and subsequent questions without any changes; and I can record just fine via the desktop krec app at the time when the problem is happening.

I've reported it via the "support" tab, which is on the screen to your left.


https://www.duolingo.com/profile/nicktaylor3

This is a long running problem that has been 'fixed' numerous times but keeps popping back up (see here for example: https://www.duolingo.com/comment/916420). I came here to create a new thread about it when I saw yours. It is particularly bad recently: I'd say I have to turn off microphone during at least 1/3 practices.

I know Duolingo is putting a lot of effort into developing new stuff, but it would be really great if they could prioritise the small number of big bugs that ruin the site experience.


https://www.duolingo.com/profile/jim19611

I do not hear any voice, replying to listening question.


https://www.duolingo.com/profile/JennieJean

I am having the same issue.


https://www.duolingo.com/profile/erdosagi

Yes, yet another complaint about the microphone: I can't use it at all on my Mac, and it's not working properly on my iPhone (it keeps rejecting what I say). It would greatly enhance my Italian practice if these functions were working. Thank you!


https://www.duolingo.com/profile/surojitsen

I do not see any microphone exercise on my iPhone. Any suggestion if I went wrong somewhere?


https://www.duolingo.com/profile/pam358489

I have audio, but the microphone doesn't work when I speak into it. I don't know how to fix this.


https://www.duolingo.com/profile/SWAT_Comba1

The microphone isnt working


https://www.duolingo.com/profile/HansHartma1

i have the same problem. the problem appears since today


https://www.duolingo.com/profile/kadriin29

I have also same problem 2 days now :( Tried everything they suggested to do with settings etc. Not working


https://www.duolingo.com/profile/Barytonal

Not for me either.


https://www.duolingo.com/profile/Gabi407821

I too am having microphone problems. I’ve gotten “microphone is off. It will be back up in one hour messages twice.


https://www.duolingo.com/profile/Zsuzsi97194

Please report that as a device bug - but not here. They will fix it, I hope.

I had a problem with something else two days ago and got an email back within 24 hours that they will fix the problem. (The bug is that when you use the tiles in the app they are lining up right on top of the sentence I am trying to translate instead of underneath it. So with a long sentence you would have to memorize which words you will use in the right order. - or write them down. The bug is not immediately fixed but they did acknowledge and thank me for the report quickly!

Report bugs here: https://support.duolingo.com/hc/en-us/requests/new and if there is something visual add a screenshot.

Also in the last month I have received 19 acknowledgements of translation reports which they are accepting after I made a suggested correction. So there is some action happening.


https://www.duolingo.com/profile/ken545188

I disconnected my laptop from mains and took out battery. When replaced it immediately restored normal function. Ken


https://www.duolingo.com/profile/nwvRdien

My microphone works fine on the Italian course, but works only sometimes on the Spanish course!


https://www.duolingo.com/profile/Mehran476145

Yes. Needs to be fixed. Rather annoying


https://www.duolingo.com/profile/steff749468

Mine worked for a while, with only a few random "Hmm... that doesn't sound right" before I had a chance to make a sound. Now when I repeat the phrase there is no indication that my answer was even heard-- no highlighted words, no "hmm..."-- nothing. Then finally a big red "X --correct solution:" with what I said. This is on my Chromebook, and I've checked the mic settings (works fine everywhere else and was previously working here). Oddly, my android phone app never even asks me to repeat phrases (it used to back before the problem started on my Chromebook). Can you fix this? I've recommended DuoLingo to several people, but now I feel I can't if it won't give feedback on how we sound. Also worried that the audio portion is degrading. Most of the time now I have to click 2-4 times to hear the complete phrase.


https://www.duolingo.com/profile/lukexlanguage

I had this issue also, when using Chrome. I switched to Internet Explorer and updated the Adobe flash driver and the problem went away. I think the issue is due to a problem with possibly an older version of flash running in Chrome.


https://www.duolingo.com/profile/TimFlores

I found a pseudo solution for this. While the loading circle is spinning if you click on it with the mouse cursor that apparently shakes it out of whatever is lagging it.

A hack to be sure, but its been working consistently.


https://www.duolingo.com/profile/MaryMilroy

My microphone tells me I am wrong almost all the time, and I don't believe it! Or, it doesn't hear me at all. I get a message saying the microphone is off and will be on in an hour. What's with that?


https://www.duolingo.com/profile/MaryMilroy

I turned the volume on my microphone to the highest setting, and that seems to have helped a lot. I have an iMac desktop.


https://www.duolingo.com/profile/NairOrioli

My microphone lessons don't have sound. I have been using Duolingo for a long time.


https://www.duolingo.com/profile/AlanBrown682997

Have you changed your browser? microphone doesn't work with firefox


https://www.duolingo.com/profile/MaryMilroy

NOW, I'm never asked to say anything! That part of the course seems to have disappeared. I don't need the mike to work if I'm not being tested on my pronunciation, but WTH?


https://www.duolingo.com/profile/Jennie269348

I have no problems with my phone but get annoyed using the small keyboard. The microphone on my new Lenovo all in one is not working properly and driving me nuts. Is this a device problem or interaction with Duolingo?


https://www.duolingo.com/profile/Claire4roma

Mine is now working on android and was working on new iPad until the latest apple update and now it is really patchy. I’m using safari, is this common to everyone’s problem?


https://www.duolingo.com/profile/XJsuhwe5

Just got a new Samsung tablet A 10 but I can't get the microphone to work...I just keep switching it off but that doesn't seem right.... any help on this?


https://www.duolingo.com/profile/steff749468

Try googling Samsung tablet A 10 mic. I found my Chromebook controls that way. Unfortunately, it didn't help my problem. Duolingo still can't hear my answers, although they could for my 1st 2 months. Seems to be Duolingo's problem. Good luck with yours.


https://www.duolingo.com/profile/DARTHVADER338325

Happens to me too :I

Learn a language in just 5 minutes a day. For free.