New week AND month started today.
I just came to the site and I saw that this week no one has any points! The week starts on Monday, so what happened? Also, more troubling, a new month started today! Why is this happening? Thanks.
Hi everyone! Thanks for your patience. The problem has been resolved. No data was lost. You'll notice that your weekly XP count is back. The monthly leaderboard will be back tomorrow. If you encounter any other issues regarding this please report it to us here in this thread. Thank you!
I know this belongs in Troubleshooting. I posted the no-points-for-new-lessons problem in this discussion, too. But it seems like such potentially widespread problems should be addressed on main Duolingo discussion.
Update This is affecting every person in my leaderboard!
Normally the progress is saved and appears the next day, so the only time I lost my progress was when the app failed to synch it with the server due to poor Internet connection. I know everything's fine if the lesson itself is marked as competed. If not - there go my points...
You will see from the tick mark (on the computer version) whether your points today have been registered. Normally they have, and the problem is just with the all time -- monthly -- daily score.
I have seen this happen a couple of times, and it has always been fixed within a short time (an hour or so), with all the previous data intact.
Logging in does not preserve your streak. You must earn at least 1 point before midnight, each night, to keep your streak going. If you are doing a lesson, it must be complete by midnight as well. For more info about Streak and Streak Freeze, see the Duolingo wiki (unofficial) entry about it here: http://duolingo.wikia.com/wiki/Frequently_asked_questions#Streaks_and_Streak_Freezes.3F