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- Topic: Troubleshooting >
- Problem with logging progress
Problem with logging progress
My progress is no longer being logged. When I finish the final question of a problem set and press "check", it returns me to the homepage and doesn't show that problem set as completed. (Most recent: Abs Obj 2, set 7).
17 Comments
2507
When did this problem start? Our database doesn't show you having done anything in the last few days.
I completed the problem set on Friday but assumed it had logged my work. I went back today to do the next problem set and noticed the issue. When I completed the problem set again I checked and sure enough it was still marked as incomplete. I tried logging out and back in again, did the set again, still shows as not completed.
http://duolingo.com/#/comment/186040 seems to be the same problem.
2507
We suggest using a recent version of Chrome without using plugins that affect Javascript functionality.
2507
[Removed factually incorrect info.] Sorry, you do need your old one to reset it. However, you can request a password reset at http://duolingo.com/#/forgot_password
2507
You are currently logged in, since you're posting to this forum with your username. Are you trying to do this on another account?
2507
Please change your password on the website and then you can log in on the phone with your new password. Please let me know if you still have any problem.