1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Connexion offline online loss…


Connexion offline online loss exercises update not done

I keep getting this problem. When doing exercises offline all the work is lost when you get back online. There is no update. Same thing happens if you lose the internet connection while working. And this morning, even with a constantly active internet connection, there was no update after I quit the exercise.

This happened in " formal Italian". I finished the exercise, received the messages with the lingots and the points, but on the general scoreboard this was not updated : exercise not done.

Really annoying.

February 19, 2014

1 Comment


Hi Mapuche! Are both your computer and other device(s) on the same account when you check this? If so, that may be the problem, and I suggest logging off both accounts and logging back on. Hope this helps! If it didn't, then I'd love to give more suggestions! :)

Learn a language in just 5 minutes a day. For free.