One of the possible meanings shown is waiter/waitress. The gender says feminine. So would the person you are referring to have to be a female or is it just one of those grammatically feminine words? Just checking because I recall encountering words that have hints saying that they can be used for either genders only to find that they are actually exclusive to one. Danke in advance! :)
Does this make sense? ¨Die Bedienung ist langsam, aber verlässlich. Sie uns dienen, was wir wollen (Getränke, Essen, Zeitungen, oder Handtücher).¨ The service is slow, but reliable. They serve us whatever we want (drinks, food, newspapers, or towels.) Notice that ¨dienen¨ means ¨to serve¨ - a handy way to remember ¨Bedienung,¨ yes?