https://www.duolingo.com/Elizabeth595490

How to reset app on iPad?

My neice is taking French and took a test on my app that placed me out of many lessons. I reset my account online but it will not reset my app. How do I sync the app to the website? I have already deleted the app and added it but the lessons still completed. Help!

January 10, 2017

7 Comments


https://www.duolingo.com/Elizabeth595490

Never mind finally found my profile - strangely it was under the clubs tab. Was able to log out and back in. This should be easier to find!

January 10, 2017

https://www.duolingo.com/Knocksedan

Your progress isn't stored by the app, it is associated with your username. It sounds like your app is signed in under your nieces account - there should be a "Sign out" option in one of the menus.

January 10, 2017

https://www.duolingo.com/JimHaverty

I finally found it, it took a ridiculous amount of time. Under the club flag, then the upper left corner has a profile button, by hitting that, you can get to settings and sign out. Then I signed in under the correct account, everything is back. Whew! Thought I lost a Years worth of progress.

February 2, 2018

https://www.duolingo.com/Elizabeth595490

It is on my iPad - she just opened the app and started playing. Now the app is asking me to create a profile to save progress but when I put in my account information it says that user and password are taken. There is no place to just sign in on the app that I can find.

January 10, 2017

https://www.duolingo.com/RicVidAb

Yeah.. It seems that the apple store always reinstall it in the last stage it was used and asking for a new profile... clubs tab is off. So it doesn't sincronize...

June 19, 2017

https://www.duolingo.com/Elizabeth595490

So I guess a better question is how do I sign in on the app to link the website to my app? It is asking me to create a profile but there is no where to sign in

January 10, 2017

https://www.duolingo.com/Justen627714

I'm having a similar problem, can't save my progress because it says my email has already been used. Where do I log in on the app?!

January 10, 2017
Learn a language in just 5 minutes a day. For free.