https://www.duolingo.com/QuadraticLingual

Is there an alternate way to contact the mods?

Sorry if I'm only adding to the problem, but because the activity stream is down, there isn't a way to contact the mods (as far as I know). Is there an alternative to the activity stream?

(Moved to troubleshooting due to moderator request.)

January 20, 2017

20 Comments


https://www.duolingo.com/jrikhal

Hi QuadraticLingual,

Could you relocate this discussion in the “Troubleshooting" forum? Which is the place meant for such discussion. Thx!
To relocate it (\/!\ please, don’t create a new one \/!\), edit your original post then select said forum in the drop-down menu on top-left of the edition area (see here for details).

Have a look to this short guide to help you knowing where to post your (future) discussions on Duolingo’s forums.


Staff has also forum moderation powers/abilities/rights (and even more powers/abilities/rights than the forum mods) and anything for which you'd need a mod can be solved by staff.
So contacting staff is a solution as valid as contacting forum mods and when you can't reach a forum mod, the Support Pages explain here (at the bottom) that you can fill a report form. It'll be sent directly to staff.


Note: When you're experiencing a problem/bug/glitch on Duolingo or more generally have a question about how Duolingo works (or should work), don’t forget to:

  1. start by looking if there is a solution described in the Support Pages(*).
    If not,
  2. Use the forum search-engine to search for older discussions about the same subject. Don’t hesitate to make various searches with different keywords and make searches combining several keywords/expressions using standard logical operators (&&, ||) and/or quote marks.
    If you don’t find anything,
  3. read in the Troubleshooting forum the last days new messages — scroll down (and read) a few pages of the tab “New” of said forum — to see if anyone has already started a discussion about the same issue. If nothing in the “New” tab, try the "Popular" tab of the same forum.
    If nothing there,
  4. check the few sticky messages of the "General" forum (for English speakers) to see if there is an announcement related to your issue.
    If still nothing,
  5. post your question in the Troubleshooting forum.

(*) Support pages: link "Help" at the bottom of Duo pages and in your menu

January 20, 2017

https://www.duolingo.com/Aria487

Ah jrikhal! I've been waiting for you to comment somewhere!
I have a question, if you feel like answering. Are you a global moderator?

Plus, I feel you didn't get as many "Thank you"s as you deserved for these past days. You've been very active, and limited traffic effectively.
So, Thank you, for all that you do here.
(I wanted to say this in profile page, but it's seemingly not coming soon)

January 20, 2017

https://www.duolingo.com/jrikhal

No, I'm not.

Thank you for the kind words!

January 20, 2017

https://www.duolingo.com/_Hurricane_Irene

Merci Beaucoup for all your hard work!

January 20, 2017

https://www.duolingo.com/ForestPolyglot

Merci! Tout le monde doit dire "Merci!"

January 20, 2017

https://www.duolingo.com/_Hurricane_Irene

Oh. Okay.

January 21, 2017

https://www.duolingo.com/QuadraticLingual

Hi jrikhal, how do I change the discussion topic on a mobile device? I can't seem to find the edit button on my phone. It's there for my comments, but not the actual post.

January 20, 2017

https://www.duolingo.com/jrikhal

Sorry, I'm not using the mobile webversion of Duolingo, so I can't answer.
Can you edit your messages on mobile webversion? If you can, then following the steps of the link doesn't bring you to having a "TOPIC: DUOLINGO" button on top-left just after having clicked on "Edit"?

January 20, 2017

https://www.duolingo.com/QuadraticLingual

I can't edit the post itself on mobile.

January 20, 2017

https://www.duolingo.com/Aria487

On the web version (via a browser), you should be able to see the edit button when you use the roll-down menu (the three horizontal lines thingy) on the upper right, and choose "view full site". Go to your comment, and tap on that, see if that works.

January 20, 2017

https://www.duolingo.com/jrikhal

Just to be sure: you're using the webversion on mobile (not a Duo app)?
If you're indeed using the webversion and you can't edit any comment you make then I have no solution.

January 20, 2017

https://www.duolingo.com/QuadraticLingual

Don't worry, I got to a computer, I moved the post. Still, thanks for working hard!

January 20, 2017

https://www.duolingo.com/HeyItsKayliKat

Maybe see if they are logged in with facebook and message them there? Or maybe they have a link to their email...

January 20, 2017

https://www.duolingo.com/Aria487

You can reply to their comments and hope that they have site notifications on. One of Lrtward's comments is right down here and one of jrikhal's right up there.

(Edited to remove the link I'd provided)

January 20, 2017

https://www.duolingo.com/QuadraticLingual

Ah, thanks. That kind of helps!

It'll work for now.

January 20, 2017

https://www.duolingo.com/Aria487

[Deleted]
Ugh! Duolingo is falling apart by itself without the activity stream!

January 20, 2017

https://www.duolingo.com/Lrtward

Oh my gosh, that was meant as a joke!!!!

No way to contact mods right now, unfortunately. I did get your message, Aria, so if you want to delete that post to me you may.

January 20, 2017

https://www.duolingo.com/Luscinda

Of course there is. Though I don't recommend that people use it. Let the office deal with the ordure for once, via the report abuse email - assuming there is genuine abuse to report and not just idle conversation, which is not abuse, whatever some of the primary school brigade think.

January 20, 2017

https://www.duolingo.com/Lrtward

I agree, Luscinda. I think for now, voting and abuse reports are the best way to deal with things.

January 20, 2017

https://www.duolingo.com/Aria487

Of course it was! You came at the most appropriate time, awesome!

January 20, 2017
Learn a language in just 5 minutes a day. For free.