https://www.duolingo.com/Senora-Joven

Troubleshooting

How do I get rid of vocabulary that is inappropriate for middle schoolers? Ordering wine, beer, etc. I clicked on the option for disabling this vocabulary, but it is all still in there.

1/23/2017, 9:13:59 PM

10 Comments


https://www.duolingo.com/hughcparker
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Did you click save? Others have reported that the feature works. Go back into the settings, and see whether the setting is still set.

1/23/2017, 9:26:10 PM

https://www.duolingo.com/vivisaurus
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Thanks hughcparker! Senorita_D, please give that a try and if it does not work, send us some details about what course and lesson this is happening in. If you need to send usernames/classroom names/screenshots, please send it here.

1/23/2017, 10:37:43 PM

https://www.duolingo.com/Senora-Joven

It isn't working for a whole class of students. I could send screenshots, but it is in all the students' accounts.

1/25/2017, 3:15:32 PM

https://www.duolingo.com/vivisaurus
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OK, please send in the classroom name to where I specified above, with some examples of usernames of students you know this happened to (and please ask them to take a screenshot if this ever happens again). What devices are they using? This way I can try to reproduce the error and find the potential bug. We have to see it happening on our end so we can figure out what is happening. Thanks!

1/26/2017, 8:25:32 PM

https://www.duolingo.com/EvelynOlson0
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like hughcparker, click save. Also, wine and beer aren't inappropriate words for kids that age.

1/23/2017, 11:47:15 PM

https://www.duolingo.com/Senora-Joven

I did click save, but it still doesn't work. There were a few other phrases that I didn't like for that group, and we have to decide what is appropriate for our demographic. Any other ideas?

1/25/2017, 3:14:39 PM

https://www.duolingo.com/68dustin

Try reloading the page or, if you know how to read HTML, try decoding the HTML.

1/25/2017, 5:08:47 PM

https://www.duolingo.com/hughcparker
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When you go back into the settings page, does it still seem to be set as you want it?

1/25/2017, 7:45:54 PM

https://www.duolingo.com/Senora-Joven

Yes

1/26/2017, 3:09:01 PM

https://www.duolingo.com/hughcparker
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Hmmm. Ok, I'm out of ideas. The next thing to do is what Vivisaurus said, and send in a bug report.

1/26/2017, 7:43:51 PM
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