https://www.duolingo.com/nadybl

Can't work offline anymore

I have been using Duolingo app everyday for the past two months and really liked it. However, for the past two weeks or so, it keeps deleting the progress I make. I often work offline, and it worked before, but now the lessons I made offline are not synchronized. On the app, the numbers below the skill will show, for example: 7/10, but when I click it, the next lesson is locked. I am thinking of using something else then Duolingo now, because if I can't work offline, I will not be able to work everyday. Does anyone else have this problem? Any idea how to fix it?

March 3, 2014

4 Comments


https://www.duolingo.com/kristinemc

Hi nadybl! I'm looking into this. Don't leave us! I'll get you some answers. Are you on iOS?

March 3, 2014

https://www.duolingo.com/kristinemc

Can you first try logging in and out and try a lesson. If that doesn't work can you try reinstalling? Please let me know if this fixes what you're describing.

March 3, 2014

https://www.duolingo.com/nadybl

Hi! Thanks for your answer. Reinstalling didn't change anything, but logging in and out sometimes work. I was able to get back most of my progress back, thank you. I did notice something, but I also got an answer from you support team. Should I gave the details to them so you don't work double on this? Thanks again for your quick response.

March 4, 2014

https://www.duolingo.com/HalehGhaaf

I have the very same problem Nadybl. The offline feature is not working at all on my phone. It's been a while, while offline, I try clicking any thing on the app it says you have to be online or it does not work offline, not matter what! :(

March 3, 2014
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