https://www.duolingo.com/camillab8

Lost my streak because of Error 500 :(

Ugh! I was rushing to finish a lesson before midnight, and noticed that the site was running a bit slow and not really refreshing properly, but didn't think much of it. I finished the lesson (with full hearts!) at 11:45ish. When I clicked "Continue" after my last answer was graded as correct, I got an "Error 500" message and the site was down for at least 15 mins. Now I'm back at zero and lost my double or nothing lingots. Is there a way for a moderator or administrator to please give me my streak back? I only joined duolingo about a month ago, so it wasn't a very long streak compared to some I see on here, but still. . . .

March 4, 2014

13 Comments


https://www.duolingo.com/Usagiboy7

It just ate my comment too :( (I will try to post a new one.)

This needs to go to the Troubleshooting forum.

  1. Subscribe to the Troubleshooting forum.

Alt text

  1. Edit your post and select "Troubleshooting" from the drop down menu instead of "Duolingo"

And it won't acknowledge the point I earned for practice round for either firefox or chrome browser. I was also rerouted to Yahoo's page telling me the page I wanted didn't exist (this happened on the firefox side.)

I am on Firefox and on Chrome. Windows7 and Duolingo is just not working properly. Very slow, not registering upvotes, comments, or lingots. And it ate my practice session and spit me out into yahoo's page of no results.

March 4, 2014

https://www.duolingo.com/Tenou_Haruka

Likewise, Duolingo ate my points without so much as an おごちそうさまでした. Windows 7 and Chrome.

March 4, 2014

https://www.duolingo.com/Tenou_Haruka

Update, I have now successfully earned points.

March 4, 2014

https://www.duolingo.com/camillab8

Okay, moved it to Troubleshooting. It was a dumb oversight on my part not to put it there to begin with. I am using Windows 7 and Firefox. It's nice to know I'm not the only person having problems like this. And thanks for the lingots! (I really only lost 5, not a big deal).

March 4, 2014

https://www.duolingo.com/kristinemc

Hi there! We had a failure around that time that would explain why you got a 500 :( What was your streak yesterday?

March 4, 2014

https://www.duolingo.com/camillab8

I think 23 or 24. It's not a big deal.

March 4, 2014

https://www.duolingo.com/kristinemc

Thanks! And we're sorry about that.

March 4, 2014

https://www.duolingo.com/camillab8

Wow, thank you!

March 4, 2014

https://www.duolingo.com/DXLi

Did you buy a streak freeze?

March 4, 2014

https://www.duolingo.com/camillab8

I hadn't.

March 4, 2014

https://www.duolingo.com/DXLi

Might wanna do that. Only costs 10 Lingots.

March 4, 2014

https://www.duolingo.com/jvr2

This happened to me too! I didn't actually lose my streak (lost that last week by falling asleep mid day after an all nighter and waking up past midnight!) but I had just completed a lesson, with no hearts left, just to get the Error 500. I was pissed lol. I refreshed the page a few times and saw that duolingo as a whole was down. Held out hope that it had recorded my completed lesson with no luck. Oh well, I did it again.

March 5, 2014

https://www.duolingo.com/PingasLover

lol rekt

September 22, 2015
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