"We would like an answer"
I think the problem here is the phrasing they decided to use for English. It should really say something like "we ask for an answer" or "we are requesting an answer". "Tunapenda" would be we like/love something, "tunaomba" is to ask for something. Don't worry, I've made that mistake with this sentence more than once if I'm rushing because of them using the word like.