https://www.duolingo.com/a1rk1n9

Duolingo Spam

Is anybody else getting mails they never signed up for from Duolingo? My entire notification setting is in unchecked and yet I still get mails on how someone's mom got on Duolingo or what have you. This is the third time I've unsubscribed over mails I have't signed up for-sort it out Duolingo.

FFS.

February 23, 2017

8 Comments


https://www.duolingo.com/WildSage

I've been getting it as well. I finally hit the report spam button because that is what it is.

February 23, 2017

https://www.duolingo.com/NoNoEsImposible

You mean the Duolingo Digest emails you get?

February 23, 2017

https://www.duolingo.com/a1rk1n9

Is that what it is? All my communication preferences are off and I got emails from them. I've unsubscribed three times now. I don't want nor care about who does what with their French or that grandma reached level 5 in German and what not. Duolingo should really stop this sort of crap.

February 23, 2017

https://www.duolingo.com/daschaich

I just unsubscribed for the fourth time today, and confirmed for the fourth time that my notification setting is also unchecked. I suspect this is caused by incompetence rather than malice. Since this thread doesn't seem to have helped, I submitted a bug report through https://support.duolingo.com/hc/en-us/requests/new

March 8, 2017

https://www.duolingo.com/a1rk1n9

I deleted the app on my mobile device and created a spam filter-just to be sure- and as I was sorting out my mails yesterday, the Duolingo Digest appeared in my spam folder (despite, just like you, having unsubscribed numerous times already).

At any rate, whether it's incompetence or malice, it's just poor form from Duolingo. Users didn't sign up to be bombarded by unwanted mail from them and they should respect that.

March 9, 2017

https://www.duolingo.com/idkhbtfm

Could you please move this to the troubleshooting section of the forum? Don't make a new one, just hit edit, then select the appropriate category from the drop-down list. Thanks!

February 23, 2017

https://www.duolingo.com/Usagiboy7

Go into the discussion and click the green "unfollow discussion" button at the top right of it. You might need to click it a few times until it says "follow discussion".

In the "Settings" menu, there is a "Notifications" link. In there, you'll find a lot of boxes to tick. There is more than one page worth, so you'll need to scroll to see them all. Here is the link. Don't forget to hit Save.

If that doesn't take care of it, you can build a filter for your email, so that Duolingo emails don't mix with your inbox. It will keep them out of sight if nothing else. Here is a tutorial for how to build an email filter, on the Duolingo wiki.

I'm not sure about the Duolingo digest emails. I only noticed them today.

February 23, 2017

https://www.duolingo.com/HUMANCALCULATOR

I've been getting it as well

March 9, 2017
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