https://www.duolingo.com/innerwestwomble

I lost my 185 day streak 3 days ago, even though I've been practicing daily :(

I've been doing a lot of real world translations lately, and I'm loving it! So a big thanks to Duo for helping me learn enough French to do that :)

Three days ago, I noticed I had lost my 185 day streak (on the web) and am sure I translated 6 sentences the night before so this shouldn't be true. My activity shows I did do this translation so I'm wondering if it might be a bug?

Did anyone else lose their streak at the same time?

I'm using Firefox 27.01 on a Mac and have a habit of leaving myself logged into Duo almost all the time.

Thanks Meegan

PS - I have emailed support but haven't had a response yet, so apologies if this isn't quite the right spot for this. :)

March 8, 2014

51 Comments


https://www.duolingo.com/bchan

Looking at your activity history, it appears something went wrong on our end since it coincides with when we were having server issues. I've restored your streak and merged it with your existing streak, bumping you up to 188. Please let me know if you experience further problems.

March 8, 2014

https://www.duolingo.com/innerwestwomble

Thank you so much bchan! I'm so grateful, I can hardly type!

Wow, I'm over the moon and doing a happy dance :)

March 8, 2014

https://www.duolingo.com/bchan

=D

March 8, 2014

https://www.duolingo.com/innerwestwomble

Hi Brooke, I lost my streak again too :(

39 days ago, my 508 day streak disappeared. I logged a support request (#391180) because I didn't remember missing a day and also, I thought I had a safety streak freeze still in place from my overseas holiday. Three emails to support and still no human response...I'd really just like to know if it was my mistake or a weird glitch. I'm ridiculously proud of learning a little French every day for 547 days! :) So, if you could take a look for me I'd be really grateful.

Thanks, Meegan

March 4, 2015

https://www.duolingo.com/MCPeroto

bchan, could you help me? Duolingo lost my 135 streak days in the summer time ending in Brazil. I don't know why, they left me in the wrong GMT and, instead of I bought streak freeze, all my days vanished. It has almost two weeks, I sent 4 messages to the "help us" and my GMT is still wrong and my streak days wasn't recoreved. Thank you. :)

March 3, 2015

https://www.duolingo.com/innerwestwomble

That's a bummer, MCPeroto. Good luck getting your streak back!

March 4, 2015

https://www.duolingo.com/PauBofill

I just lost my 48 (maybe 50 or 49) day streak a few days ago although I did practice. I don't think I was connected to the internet while practicing on my phone so could that be it? I'm 100% sure the streak going up after practicing and now, entering duolingo while connected to the internet, I've seen my streak go down to 0. I've done a few lessons and it's just gone up to a 1 day streak. Help? Thanks.

October 12, 2015

https://www.duolingo.com/PauBofill

Oh and I had a streak freeze but since according to duolingo I didn't practice in 2 days (time in which I did practice but didn't connect to internet).

October 12, 2015

https://www.duolingo.com/TylerLumel

Hello, I seem to have lost my streak as well. While it may just be 12 days, it would really mean a lot to me if I got it back. Thank you! :)

March 22, 2016

https://www.duolingo.com/Winiwiski

hi there, i encountered the same issue yesterday. originally i should have my streak on 145 or so but this morning it starts to 1!

would u please have a look on this?

muchas gracias!

January 29, 2017

https://www.duolingo.com/AyushiSharma7

I just lost my 55 day streak and I’m unsure why. Could you restore it?

December 13, 2017

https://www.duolingo.com/Luis

We'll take a look!

March 8, 2014

https://www.duolingo.com/innerwestwomble

Thanks so much Luis, much appreciated!

March 8, 2014

https://www.duolingo.com/ziggKogg

That's a shame. Have a lingot.

What's your immersion tier?

March 8, 2014

https://www.duolingo.com/innerwestwomble

Awwww thanks ziggKogg, that's very kind. I'm up to Tier 2 in immersion for French.

March 8, 2014

https://www.duolingo.com/ziggKogg

Maybe that's why it didn't continue. Lower translation tiers award 1/4th of a point per translation. Maybe you didn't do a full point worth of translation.

March 8, 2014

https://www.duolingo.com/innerwestwomble

Oh no! I hadn't even considered that...

March 8, 2014

https://www.duolingo.com/ziggKogg

Yup, it's the streak assassin.

March 8, 2014

https://www.duolingo.com/innerwestwomble

Good news! I got my streak back...a possible server issue. Thanks for the tip though and for your support :)

March 8, 2014

https://www.duolingo.com/wazzie

Are you sure this is how it works?! I'm going to have to try and find the conversation where someone said that they received one point for translating one word even though they were in a lower tier.
I hate to keep giving out bad information.

March 8, 2014

https://www.duolingo.com/ALoUSyUseRnaME

Well, I see that there's a big gap between 23 hours ago, and 4 days ago. I'm not sure what happened.

March 8, 2014

https://www.duolingo.com/innerwestwomble

Yes, you're right! That wasn't like that when I last checked. It rather looks like my last three days of translating on Bengal have vanished - I think I was up to about 16 sentences...

March 8, 2014

https://www.duolingo.com/camelsbane

Still got my 52 day streak (since I started). Please tell me you maintain your streak protection (only 10 lingots in the store).

March 8, 2014

https://www.duolingo.com/innerwestwomble

Actually camelsbane, I've never protected my streak, I've just practiced every single day even if it's just a little bit :)

March 8, 2014

https://www.duolingo.com/jurekcy1

You like living on the edge, really :>

March 10, 2014

https://www.duolingo.com/innerwestwomble

Hahaha jurekcy1! You've busted me... ;)

March 11, 2014

https://www.duolingo.com/SerhiyPrys

I've lost my streak as well. My issues is related with different timezones. I've posted it here: https://www.duolingo.com/comment/5407229 and ticket to support about 2 weeks ago, but nobody replies me back.

November 30, 2014

https://www.duolingo.com/Salvi1971

Help duolingo I lost my 174 day streak, I'm not sure what happened. I have not missed a day. I have over 200 lingots so I would have bought a day off if necessary but I didn't feel I needed to. I'm so upset, I have worked so hard on this great app and got great results but I really need your help! Thank you

February 1, 2016

https://www.duolingo.com/PatrickMcCaslin

I just lost my 53 day streak but I swear I did 20xp yesterday. Was there a bug?

March 17, 2016

https://www.duolingo.com/SerhiyPrys

Ofcourse they have some bugs with it, but nobody cares. They think that loosing is not that big problem to even review such tickets. I lost my streak as well and nobody fixed that. Nobody even answered me to my ticket, not taking into account that I was sending updates to it. I was sending screenshot that revealed that I had enough experience points every day in my timezone. They just were ignoring my ticket until it became not important for me anymore. I think the same will be with your streak. But not be disappointed so much, ❤❤❤❤ happens and this system is not an exception.

March 17, 2016

https://www.duolingo.com/FrankySka

are you in the same timezone as when you signed up? that sometimes causes problems...

March 8, 2014

https://www.duolingo.com/FrenchAddict7

Will the Duolingo team restore the streak? It is very sad that this happened :(

March 8, 2014

https://www.duolingo.com/innerwestwomble

Fingers crossed!

March 8, 2014

https://www.duolingo.com/FrenchAddict7

I hope so too

March 8, 2014

https://www.duolingo.com/innerwestwomble

Yes, FrankySka, I'm still in the same timezone - thanks for the suggestion.

March 8, 2014

https://www.duolingo.com/usual-suspect

Can anyone explain me why it is so important to have a long streak? Does it result in extra points?

March 11, 2014

https://www.duolingo.com/innerwestwomble

Like wazzie, I just find it encouraging, and it's a really nice indicator of how long I've been learning and practicing my French. It wasn't until I lost it that I realised just how proud I was of my achievements - I never expected learning another language would be so fun and easy. :)

March 11, 2014

https://www.duolingo.com/wazzie

It does give you a lot of lingots, if you are into that.
You get 1 lingot for 10 days, 2 for 20... When I (hopefully) reach 270, I will be rewarded with 27 lingots.
Other then that, it is just motivation to practice every day. It is nice to watch the number climb and (for me) is an indicator of how many days I've been learning/practicing Spanish.

March 11, 2014

https://www.duolingo.com/usual-suspect

Yes, you are right about the nice feeling that the number climb gives. I have about 135 lingos and i don't know what to do with the. From time to time i buy a day off practice.

March 12, 2014

https://www.duolingo.com/TiimedArts

Oh...

November 15, 2015

https://www.duolingo.com/r1chcruz

Just today I realized I lost my 47 day streak on my iPhone. I completed a test out just as my train was arriving into a station. The streaks and lingot wagers are great motivators, when they work. I'm hoping my situation is an unknown bug so i can get my streaks back and hopefully help anyone out there who has had the same thing happened to them.

March 17, 2016

https://www.duolingo.com/SerhiyPrys

Ofcourse they have some bugs with it, but nobody cares. They think that loosing is not that big problem to even review such tickets. I lost my streak as well and nobody fixed that. Nobody even answered me to my ticket, not taking into account that I was sending updates to it. I was sending screenshot that revealed that I had enough experience points every day in my timezone. They just were ignoring my ticket until it became not important for me anymore. I think the same will be with your streak. But not be disappointed so much, ❤❤❤❤ happens and this system is not an exception.

March 17, 2016

https://www.duolingo.com/gjdenheijer

Today my 840-ish streak is gone. I'm pretty sure I had a streak freeze in place. Is there anywhere I can check this?

June 30, 2016

https://www.duolingo.com/russellvegh

Hello, My 250 something streak is gone. I check the lingot store all the time to make sure i have one in place and I am positive I did. Can someone please look into this?

August 2, 2016

https://www.duolingo.com/Thom...

I have the same, lost my >160 days streak and i had a streak freeze in place!?

August 5, 2017

https://www.duolingo.com/TheMermaid

This keeps happening to me. I practice every day and Duolingo ends my streak for no reason. I get you get what you pay for.

September 30, 2017

https://www.duolingo.com/sherm0

I just lost my streak today. Is it really true that I'm supposed to ensure against this myself using lingots? What else am I supposed to guard against that's your fault?

October 4, 2017

https://www.duolingo.com/LindaYoung19

I had streak freeze, so I haven't lost my streak, but I am frustrated with how often I do not get credit for a day when I actually did the practice. This would make the fifth time. When I first started, I didn't skip days, but lost my double or nothing lingots because Duolingo messed up and said I didn't practice. The times I did Duolingo on the Greyhound bus, I didn't get credit for it. Two of the times I did Duolingo away from my usual place, I didn't get credit for the practice. Now, I am not getting credit for doing it last night at my usual place. What is going on? I usually use an Android phone.

December 6, 2017

https://www.duolingo.com/JohannesBe321028

I have not lost my 59 day streak on Duolingo yet even though I did forget to practice one day last week. Is something not quite right? please advise

May 23, 2018
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