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https://www.duolingo.com/profile/Stephen165425

Signing in to old Duolingo

I used Duolingo a while back and recently re-installed it on a new device. When I try to use my old profile to track my progress, it says the email is already taken. How do I get the new version to accept me. I tried logging in at Duolingo.com; it allows me to do so, it doesn't allow me to pick up in my current version. I wrote feedback, but got no answer, What do I have to do?

March 2, 2017

4 Comments


https://www.duolingo.com/profile/Lrtward

If it says the email is already taken, then you are trying to start a new account, not log in to an existing account. Here's what the login screen looks like on an iPhone; you want the bottom blue button that says "I already have an account", not the top white button that says "Start":

Imgur

March 2, 2017

https://www.duolingo.com/profile/Jan848011

I didn't see this when I downloaded the app. I've removed and redownloaded the app and this option still doesn't appear. I am using an iphone 7+.

March 4, 2017

https://www.duolingo.com/profile/Stephen165425

Thanks. What about in IPad, which I neglected to mention I am using?

March 2, 2017

https://www.duolingo.com/profile/kedy10

It's the same thing that Lrtward said the iPhone version looks like, you have to tap on the "I already have an account" button. ;)

March 3, 2017
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