https://www.duolingo.com/Ioannochka

Does duolingo have a private messaging system?

Maybe a silly question and i don't really know where to have this discussion as it doesn't really concern language learning but anyways. Here's the thing: since DL introduced the clubs, i've been having fun with mine! It's really motivating, and i feel like, for someone who is a bit shy, it's a good way to find people with whom you can talk in the language you are learning. But then i realised… that i could not actually really talk with the other members of my club, not in private. I know we could technically talk on facebook but no everyone has a facebook account or is willing to share their account.

March 14, 2017

17 Comments


https://www.duolingo.com/Lrtward

No, Duolingo does not have a private messaging system. Mostly because it is a learning site, and not a social site. Things that you discuss here might be interesting or helpful to other learners, and vice versa. If you don't want the public seeing it, you probably shouldn't be writing it here :)

For finding folks to write with in the language you are learning, check out ConversationExchange.com You create a profile there, and then you can search for practice partners by age, gender, nationality, interests... just about anything. You can search for pen pals, video chat partners, etc. I found a couple of pretty good pen pals that way. Plus, you can use their messaging system to write back and forth, and you don't have to give out your real email address or anything like that.

March 14, 2017

https://www.duolingo.com/Ioannochka

Thank you ! I'll check that website. It doesn't bother me having general discussions here, but i guess private conversation allows more casual talking. I'll be happy to combine the two :)

March 14, 2017

https://www.duolingo.com/EpicPowerHero

Why isn't there a PM system for reaching moderators privately though? I feel like many people would be far more comfortable going to a mod if the person they are reporting couldn't see them post. Plus, streams aren't a very good way to talk, since you have to dig through your activity to reach your conversation.

March 14, 2017

https://www.duolingo.com/Lrtward

I have seen users get harassed by people that they reported. I have had folks write to me and delete their note, then write a new note that simply says "check your email." It's a pain but it works (IF the moderator has email notifications enabled, but most of us do).

I feel like having public communications keeps moderators accountable, but I'm sure there are some who would disagree with me.

I agree that it's a pain scrolling through the stream to find conversations. I don't have an answer for that one :-/ Maybe quit being so danged friendly and wonderful? :P

March 14, 2017

https://www.duolingo.com/raphvusy

@Lrtward, you have some points for sure but still generally I don't agree with the idea "you probably shouldn't be writing it here if you're not willing to post it in public". I think we would all agree neither this is a social nor a date site, but a private chat system could really be usefull.

March 14, 2017

https://www.duolingo.com/Ioannochka

Agreed with you @raphvusy. Failing that, a way to communicate inside your club would be great. It's a bit frustrating to see their progress and grow some healthy form of competition but not be able to communicate besides the pre-written messages offered by Duo.

March 14, 2017

https://www.duolingo.com/Usagiboy7

PM presents safety issues and could create some legal liability issues for Duolingo, as noted by MikeNolan.

March 15, 2017

https://www.duolingo.com/MikeNolan6

My experience with moderating and administering several other online forums is that a private messaging option causes far too many problems because it WILL be abused.

March 15, 2017

https://www.duolingo.com/Cam_and_Alex

In my experience in moderating and administrating, it would occasionally be a problem. A system could be put in place that allowed users to determine who could use the private chat system with oneself, or to turn it on for everyone in a "caveat emptor" kind of way. For instance, if I am following fifteen people, but I only want to have seven of them to have the ability to privately message me, I could go into the PM settings and slide a bar over to say "allow" for those seven. It could be coded into an external to make it easier to use. Having that system in place would likely reduce, if not eradicate, the potential problems that could arise from such an institution. Unless friends get into fights, but that happens, and generally, they don't have moderators to make them talk it out and hash out their differences. They either do that themselves or stop talking, and slide the little bar next to their name to "disallow". Just a few thoughts. =)

March 15, 2017

https://www.duolingo.com/MikeNolan6

I know of a case where a private messaging system became a significant part of a legal dispute that cost one party around $500,000 in legal bills.

March 15, 2017

https://www.duolingo.com/KiwiDressager

It seems to me that most questions should remain public so that the answers can be useful for the whole community. I learn almost as much from the comments sections as I do from the course itself.

March 15, 2017

https://www.duolingo.com/Ioannochka

I've moderated and administered several online forums as well and the PM system never caused any harm, if anything it allowed people to grow closer. I understand this isn't the goal of DL but at the same time i don't see how it could hurt.

March 15, 2017

https://www.duolingo.com/Ioannochka

@MikeNolan6 Ok that's extreme, but that's still one case, compared to the potential lot of good such a system could do. Maybe what Cam suggested could prevent something like this from happening?

March 15, 2017

https://www.duolingo.com/Izim_M
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People who often need to scroll through their stream could solve this issue by enabling the e-mail notifications for new replies and then use the link 'Go to activity' in that e-mail to go to the post automatically, on a seperate page from anyone's stream. That's how I do it.

March 15, 2017

https://www.duolingo.com/AC47256y

Lrtward love ur profile pic. Did you get it of Duo_Shop? And how do you become a moderator?

March 14, 2017

https://www.duolingo.com/Cam_and_Alex

See this page with some fun facts about moderators and how they are chosen! =)

March 15, 2017
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